Please Submit Your ITRC Forums Issues for October 2002

[H.Merijn Brand (procura]

Several 404's in submitting answers after 18:00 local time (including this one)

[Kimberly Ann]

Hi James and Shiju,

Thanks for the info...the support team looked into it and found a new server was not synchronized with the others. This has been resolved and you should not see this happening anymore. Please let me know if this problem persists.

To others, thanks for your reports as well.

Thanks,
Dan

[Brian M Rawlings]

Dan: a search of the ITRC forums will provide your support team with a plethora of responses on how to set up NTP between your various boxes...

(sorry, couldn't resist)

8^)

[Kimberly Ann]

Brian, well done. :) I figured it was best to let everyone know...

-Dan

[Ron Kinner]

Reference to:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x791506350fe2d61190050090279cd0f9,00.html

I replied to this thread last on October 21. Today it is shown with an October 28 date (http://forums.itrc.hp.com/cm/FamilyHome/1,,268,00.html). There are no additional posts so why does it have a new date? Could it be because the poster tried to award points and the attempt failed?

Ron

[Chris Wilshaw]

Another sequence switch in replies today;

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x2d475c7609e9d61190050090279cd0f9,00.html

[H.Merijn Brand (procura]

Generally slow all day, and again several 404's in submitting answers (again also in this one). Most of the time the second submit succeeds.

[H.Merijn Brand (procura]

Weekly country update:

a5:/u/usr/merijn/tmp/itrc 117 > emp-ctry
CA709442 PARTNERS WORLDWIDE
CA721888 SUNALIANCE
CA639678 M CORPORATION
CA460479 O NEDDLLOYD
BR157845 ASSOCIATES
CA40070 BRADSBY CO,
BR633074 SERVICE GMBH
CA485690 CO.
a5:/u/usr/merijn/tmp/itrc 118 > new-ctry
As of 20020611, BR693885 Miku P is the first member from NA
As of 20020920, BR707691 crab is the first member from STERIA
As of 20020701, CA809858 Andr is the first member from ANDRES.MARQUEZ@ACCENTURE.COM
As of 20020110, CA721888 Steven Rogers is the first member from SUNALIANCE
As of 20020321, BR633074 Elif Gius is the first member from SERVICE GMBH
a5:/u/usr/merijn/tmp/itrc 119 >

And for your amusement the current list with counts per country
2031 USA
649
392 UK
251 GERMANY
219 CANADA
156 NETHERLANDS
128 AUSTRALIA
122 INDIA
88 FRANCE
64 SPAIN
63 BELGIUM
52 SINGAPORE
51 ITALY
40 SWEDEN
38 IRELAND
38 SWITZERLAND
37 BRAZIL
37 CHINA
33 RUSSIA
32 SOUTH_AFRICA
27 DENMARK
27 MALAYSIA
26 SLOVENIA
25 PORTUGAL
24 POLAND
23 KOREA
22 ISRAEL
21 AUSTRIA
21 MEXICO
21 NEW_ZEALAND
20 HONG_KONG
20 UAE
18 ARGENTINA
18 PHILIPPINES
16 NORWAY
14 CZECH_REPUBLIC
12 JAPAN
12 TURKEY
11 FINLAND
11 INDONESIA
9 GREECE
9 HUNGARY
9 SLOVAKIA
8 BULGARIA
8 ROMANIA
8 TAIWAN
8 VENEZUELA
6 SAUDI_ARABIA
5 LUXEMBOURG
5 MOROCCO
5 THAILAND
5 UKRAINE
4 ICELAND
3 LATVIA
3 LEBANON
3 MALTA
2 CHILE
2 CROATIA
2 KUWAIT
2 LITHUANIA
2 QATAR
2 UNKNOWN
2 VIETNAM
1 ASSOCIATES
1 BRADSBY CO,
1 CO.
1 M CORPORATION
1 PARTNERS WORLDWIDE
1 SERVICE GMBH
1 SUNALIANCE
1 BAHRAIN
1 BELARUS
1 CIE AG
1 ESTONIA
1 MACEDONIA
1 NA
1 O NEDDLLOYD
1 OMAN
1 PERU
1 TUNISIA

[Donald Kok]

Hi Dan,

Thanks for the notification checkbox in the reply screen I asked you about.

Greetzz
Donald

[Pete Randall]

Dan,

I've been basically locked out for days, now. I get "connection reset by peer" trying to load the home page, or I get "ssl" errors, or, once in a great while, I get through but as soon as I try to open a question, I'm right back to square one. This morning I even got the "could not log in" response telling me to go to the Americas/Pacific site or whatever. I've even tried switching from Netscape 4.79 to 6.2, thinking maybe it was the browser. I'll (reluctantly) try IE next, but I don't hold much hope for it.

This is going to knock me off Procura's "fast movers" list for the first time other than when I've been on vacation so you better give me a 100 points for this response (just kidding).



Pete

[H.Merijn Brand (procura]

Pete, indeed, only the third time you're not on (the other two being the reports for the weeks from 24-07 to 31-07 and 26-09 to 03-10). But hey, 7 points in one week ain't /that/ bad ...

[James R. Ferguson]

Hi Dan:

The time issue (i.e. the lack of consistency among the various servers) persists:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x504c5c7609e9d61190050090279cd0f9,00.html

...JRF...

[Kellogg Unix Team]

Our group has 3 email addresses. But I never get any notification when 'email notification' is checked. The email addresses are separated by comma (,).

...Manjeet

[Kellogg Unix Team]

In the help corner about how to assign points, the text says ...
..The Question Author rates the responses on a scale of 1 (low) to 10 (high). A N/A grade is available as well and would apply, for example, if a user gave a response that did not answer but simply asked the Question Author for more information.

But while assigning points, I don't see N/A anymore. Instead I see 0-10. Is it replaced intentionally? Sometimes assigning 0 seems rude and leaving unassigned relects bad on Author's part. can N/A be put back?

Thanks
...Manjeet

[H.Merijn Brand (procura]

Kellogg, your first point is a known issue. notifications are - for now - only soppurted if you have no more than one e-mail address. I'm suffering from the same. My suggestion was to be able to tick the address to send the ack's to.

For the second point, just asign 0 where you used to asign N/A. The doc's are outdated. Good catch, but no-one will be angry if you asign 0. Personally I prefer 0 over [unassigned], because then I know that the person has taken time to asign. In the end, N/A is the same as 0, so who cares.

BTW Dan, for this message I didn't only get 404 twice, but also the text message "URL not found"

[Kellogg Unix Team]

Procura,

Thanks for clarification. What is funny about it is that every day, we receive an email from 'itrc_forums1@hp.com' with a subject header "New HP Forum Discussions for " and everyone in our group gets it!

I was thinking same logic may be applied for notification as well.

...Manjeet

[James R. Ferguson]

Hi Dan:

In a continuing effort to provide meaningful work for someone, I have noted, again, that an update to the Forums' introduction is needed.

Specifically, someone should note that there are levels beyond Royality [ :-}} ]

...AND... that an "N/A" response is now a o-point assignment...

http://us-support3.external.hp.com/estaff/bin/doc.pl/sid=0d7bbb981a7047305f/screen=estaffAssistance/distrib_redir=2+1036023874|*?Page=file0002

Afterall, the copyright on this page was updated but the information has been stale for a period equivalent to a human's gestation. :-;

...With tongue firmly in cheek, but warm regards...

...JRF...

[Sean OB_1]

Dan,

This isn't related exclusively to the forums. But the search feature really, really stinks.

Today I did a search for a particular error message. I chose the "exact phrase" option to search for the exact phrase.

I got back about 30 hits from the itrc forums and tech docs.

However not one single hit had the phrase in it. Some weren't even closely related to what I was looking for.

Try searching for: "This node is not contained in the domain" and see what results you get back.

[John Meissner]

Dan - I would like to see a separate thread for scripting and scripting help. Many of the questions I answer relate to scripting.

[A. Clay Stephenson]

Hi Dan:

I have finally suceeded in doing something that impressed me. I actually answered a question 4 minutes before it was asked! Them tachyons is working good.
Please see this thread:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xe4525c7609e9d61190050090279cd0f9,00.html


You and Carly really need to implement NTP to keep your boxes synchronized.

Regards, Clay

[Patrick Wallek]

Hi Dan,

This is a repeat of a request I've made previously.

I would REALLY like to see another date displayed for each question. I would like to see the date/time that it was ORIGINALLY POSTED along with the date/time of the last response.

I would also like to see something would allow the author of a question to disallow further responses to the question if they so choose.

Some food for thought.

Patrick

[H.Merijn Brand (procura]

Kellogg, I still have not found a way to disable that message at all. I don't want it. Period. I've already tried to untick all fields of interrest, but to no success. Can we get that option in our profile please?

John C. use the "language" category and choose a clear subject. No need for yet-another-subject-where-all-choose-database-anyway

[Pete Randall]

Dan,

I'd like to second Patrick's suggestions.

Firstly, I responded to a congratulatory post yesterday that was over a year old just because I saw it on the top of the list again - that darn Bill McNamara strikes again ;^). Having the original posting date displayed either in place of, or in addition to, the most recent posting date would be a tremendous help.

Additionally, being able to close a post would also be very helpful in general, as well as in the above situation.

Pete

[Pete Randall]

Dan,

As long as I'm in the whining mode this morning, here's one that my have been brought up before or may just be my lack of re-trainability, but I've seen plenty of others do it as well:

When submitting a question, after you pick the category and fill in the subject, if you hit the enter key, thinking that you'll be advanced to the text box to enter the body of the question, it is, instead, submitted.

Pete

[Patrick Wallek]

Hey Dan,

Time for a November thread! :)

I ran into an interesting issue today. It appears that you still have a time synchronization problem between your servers.

I came back from lunch and posted an answer to this thread: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xff555c7609e9d61190050090279cd0f9,00.html

I went back and looked at the thread and my answer was after a pair of postings from Clay (which appear to be duplicates). When I went back to that thread a couple of minutes later, there was a response from John Poff (I think) that was somehow inserted between Clay's responses and my response. I'm sure it's due to the lack of the time being synced.