Printers instantly disabling themselves (HPUX 11.23)

[ITeam]

Hi.

I have a problem with printers disabling themselves as soon as a job passes to it from the lp spooler. All the printers concerned are connected to D-link dp301+ print servers. Other printers connected to Jetdirects are fine.

The printers were set up as remote printers in SAM as, for eg:

Name: LP5
Remote: lp5
Port: LPT1_TEXT

When running lpstat -t after sending a job the printer is disabled & the following message appears:

can't execute /usr/sbin/rlp filter

These printers appeared to be working ok since 'go live' last Saturday (21st July).

Thanks,

David

[A. Clay Stephenson · Accepted solution]

What are the mode, ownership, and group of /usr/sbin/rlp. The mode should be 4555 and owner by root, group lp.

[ITeam]

This worked changed permission:

chmod o=rx and printers satyed enabled and work ok now - not sure why this permissions had changed - still all works

thanks for propmt response,

Annelise