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Printing problem

 

Printing problem

I am getting a error message saing " /opt/CSCOcwh/CVapp/bin/Xgrabsc: unknown option 'L-caps' lp:standard input is empty lp:request not accepted" when I tried to pring a ciscoView form the ovw of my hp server. any idea what is wrong.
no personal quote
2 REPLIES 2
Fred Martin_1
Valued Contributor

Re: Printing problem

I don't know your application so this is a bit of a guess. It sounds like the application is passing an option to the printer interface script, which the script is not prepared to handle.

Scripts are in /etc/lp/interface.

The problem could be in the printer setup within your application, i.e. don't pass the option that the script can't handle.

Or you may need to add the option to the interface script, assuming the printer can handle it.

The error from lp is a secondary error caused by the first, I think.

Fred
fmartin@applicatorssales.com
Olav Baadsvik
Esteemed Contributor

Re: Printing problem


Hi,

My guess is that Xgrabsc is a publib-domain
program that your application activates
to do a screen-dump. The result of the
screen-dump is then sent to lp.
If this is the situation you should check
how your application activates Xgrabsc and
how the outputfile is passed on to the
lp command.

Olav