Problem with HP rp3440 Server.

[walter crasto_1]

Hi All,

This is regarding the problem we are facing with our HP rp3440 server. We have OS HP-UX 11i & was working fine since a year, but suddenly now a days it starts getting hung. Attaching the log file for the ref. Can some one tell what could be the problem ?

Thanks & Regards
Varian

[Geoff Wild]

Looks like a disk issue - contact HP Support to investigate.

Rgds...Geoff

[Bharat Katkar]

hi,
I guess this is a problem related to either a cable, loose cable connector, termination, SCSI controller or the disk.
I suggest you to anaylse your harware using cstm. It would give you a clear picture of where the problem is.
To start with you can verify the above listed things.

Hope that helps.
Regards,

[walter crasto_1]

Thanks Geoff,

Can you please let me know what could be the problem. Is it device driver problem or HD hardware problem.

I have extra HD replacing or rather reinstalltion of the OS on new HD will resolve the problem ? Please suggest.

Thanks & Regrads

Varian

[Bharat Katkar]

Hi,
Please refer to the doc attached for using CSTM.
Also have a look at this thread below.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=69547

Hope that helps.
Regards,

[Bharat Katkar]

http://docs.hp.com/en/5991-1236/When_Good_Disks_Go_Bad.pdf

This one may be helpful in case of bad disk.

Regards,

[Rene Mendez_4]

Hello

Please send the
/etc/opt/resmon/log/event.log and out the
#dmesg

Regards
Rene

[Torsten.]

Look up the device file for your disk with ioscan, e.g. c2t0d0.

Now read the disk

# dd if=/dev/rdsk/c2t0d0 of=/dev/null bs=1024k

If this gives you an I/O error, your disk is likely bad and needs to be exchanged.

[Andrew Rutter]

hi walter,

check the disk at this hardware path

Device Path...: 0/1/1/0.0.0

check the state in ioscan and with diskinfo

use STM to verify the disk and also check the extents on the corresponding VG for this pv (disk).

Also it would be useful to see the last logs in the syslog.log. check this for errors.

It does look like the disk is failing but if its the root disk it could be the / getting full. check #bdf output

Andy