Problem with patch PHCO_30544

[Kyriakos Tsourapas]

Hi.

I am trying to install PHCO_30544 on HP-UX11i
and I get the attached error. Has anybody encountered the same problem ?

[Alex Lavrov.]

Try to download the patch again, maybe it was corrupted.

[Kyriakos Tsourapas]

I have tried that...

[Alex Lavrov.]

How do you open the shar file you downloaded?


sh PHCO_30544 ?

[Kyriakos Tsourapas]

Yes...

[MarkSyder]

Is there a checksum associated with this patch (on the download page)? If so, does the file you have downloaded have the correct checksum? If not, download again.

Mark Syder (like the drink but spelt different)

[Borislav Perkov]

Hi Kyriakos,
Try to see does the file
/usr/lib/pa20_64/libpthread.1
exists and what is its attributes. There should be another one and in /usr/lib directory, this library is for POSIX threading. But I think you need the first one for 64 bit threading.
Regards,
Borislav

[Kyriakos Tsourapas]

Hi
As you can see below, the pa20_64 file has 0 bytes, which, I guess is not normal.

# ll /usr/lib/pa20_64/libpthread.1
-r-xr-xr-x 1 bin bin 0 Apr 14 2004 /usr/lib/pa20_64/libpthread.1

# ll /usr/lib/libpthread.1
-r-xr-xr-x 1 root sys 139264 Mar 10 10:42 /usr/lib/libpthread.1

Does this information help ?

[Kyriakos Tsourapas]

Also, on the information page of the patch, there is checksum info for the individual files of the patch, but not for the file that is downloaded.

Can I do cksum on the files inside the depot ?

[Alex Lavrov.]

What about checksum? Are they the same?

You can try to remove the empty file and create a symbolic link to a "good" one and try to install again.

[melvyn burnard]

The error message I believe you are seeing is that it says it is unable to locate the "remote" file xxxxxx.
This is something that you may be able to cure by changing one of the swinstall options.
use -x select_local=true on the command line, or select the All targets to resolve source locally button under the options menu in the tui/gui

[Kyriakos Tsourapas]

A couple of days ago I installed java1.4.1_03 and now I tried to install 1.4.2_07.

I got a similar error message during installation. I checked and the checksum of the new java was wrong.

So, I assume, the problem should be the same with the patch too. Can anyone tell how to find what the checksum should be for a patch ? They list the checksums of the files inside the depot but not the checksum of the depot itself.

Thank you all for your help so far.

[Alex Lavrov.]

Try to download it directly from ftp:

ftp://ftp.itrc.hp.com/

[Robert-Jan Goossens_1]

"due to an internal error on the remote system"

# nslookup your_host_name
# nslookup your_ip_address

Is the output the same from both commands ?

Regards,
Robert-Jan

[Kyriakos Tsourapas]

The replies from nslookup are not the same.
The host_ip returns the ip
The host_name returns 127.0.0.1

[Robert-Jan Goossens_1]

both from files, or the first from dns and the last from files ?

[Kyriakos Tsourapas]

Both from files

[Robert-Jan Goossens_1 · Accepted solution]

Check the /etc/hosts, should be something like below.

1xx.x.x.48 your_host_name
127.0.0.1 localhost loopback
#

If you change somthing in the hostname or IP kick the swagentd and try the swinstall again.

# swagentd -r

Regards,
Robert-Jan

[melvyn burnard]

please post the replies nslookup is giving you.
You can also check how nslookup is finding these by doing nslookup policy, although nslookup should tell you how it is finding that hostnamne/ip address match up.

[Kyriakos Tsourapas]

Problem solved.
There was a
127.0.0.1 host_name
in the /etc/hosts

I removed it and the installation worked.

THANK YOU ALL for your help !!!

[Kyriakos Tsourapas]

Found a solution as stated in my last reply