Problems when doing cold install of hp-ux 11.0

[NOreen Merrick]

Hi Happy Christmas everyone.

I am trying to wipe a HP 9000/500 server with 11.0 and am using the "install and recovery cd" When I choose to install hp-ux it comes up with the following error after I chose "Media only installation" and "Guided Install" or the same if i chose "Advanced Installation"

ERROR
"Couldn't bring up initial window
you specify(specified) an incorrect display
itool: Awin-E-ScreenSize:asking for screen size failed
the user interface failed, would you like to restart it?([Y]/N)"


When I say Yes it comes up again and when I say no it reboots and no better after.

Is this a problem with the Terminal setting? I only have two options Hpterm and Vt100 and I can see this in GSP. When I try using Vt100 I don’t even get to install screen and when I use Hpterm I get the above.

I can’t seem to get past this.

I tried putting in other Terminal types but will only accept either hpterm or vt100.

Any help is very much appreciated have to get this installed by next tuesday 02/01 if anyone knows the answer, I know its something simple.

Thanks a mill,

Noradanjo

[Raj D.]

Hi Noreen,

This is a problem with the terminal emulation,
hpterm should work.
Btw which Terminal Emulation software are you using.

cheers,
Raj.

[George Liu_4]

what type of terminal you are using?

[spex]

Hi Noradanjo,

See Alex's response in the following thread:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=84616

PCS

[NOreen Merrick]

Hi Raj,

thanks for the swift reply.

Sorry don't know much about this. But am using HpTerm at least this is what I set in GSP.
When I actually log into the machine and do echo $TERM. I got "xterm" and also got "hp" at another stage, don't know why it changed. By the way I am at the console. Where can I find the Terminal Emulation software?

Cheers
Noreen

[NOreen Merrick]

Hi Spex,

yes I saw this already but when I chose vt100 at GSP I don't even get to the install screen at all, it stops just before, I can get further when I use Hpterm.

Any ideas

noradanjo

[NOreen Merrick]

Hi George,

it is IBM 3153?

noradanjo

[Robert Salter]

You say your treminal is an IBM, do you have a HP console terminal available? If not do you have either web console or LAN console access to the server? It's possible that the IBM term type is causing the problem. If you can get to the GSP using a network connection then you can get to the console using the term type you set in the GSP and do the install from there.

[Patrick Wallek]

What terminal types does your IBM 3153 terminal support?

I can almost guarantee that it will not support HPTERM. That is why you see the funny escape sequences on the screen.

It *MIGHT* support VT100, but I don't know. Check your terminals documentation and see what types of terminal emulation it supports. If it can handle vt100, then set the terminal at VT100, then set the GSP at VT100 and try again.

Otherwise you will have to find a terminal that will understand HPTERM or VT100 terminal types.

[Raj D.]

Noreen,

Well , I thought you might be using some Terminal Emulation software like Putty or CRT etc.

Well If you are connected from console using IBM terminal , I dont think it will support the HPterm emaulation display.

You can try connecting like putty after doing a telnet to some server in same network, and then set # export TERM=hp , and login to the console and try.

hth,
Raj.

[Raj D.]

Noradanjo,

Also, If you have a HP Terminal, you can connect that to the server and can start the cold installation.

Cheers,
Raj.

[NOreen Merrick]

Hi Robert,

I don't have HP console terminal and also don't think I have the right cable to connect a laptop to back of same server.

Do you know which cable would work for this?

Don't think I can get to GSP from network as I have to send ctrl+b to enter this at boot up.

Can I do this in any way over the network?

Thanks a mill
Noreen

[NOreen Merrick]

Hi Patrick,

yes I think this is really the problem but can't get it to go where I want when I set it to vt100 in GSP. It stops immediately before the HP-UX install screen and says something about "you may see garbage on next screen and if so reboot" but I never get to garbage.

You said set the terminal to vt100 where do you mean? Once I log in? I have done this but never seems to retain this once its rebooted. Do I need to set this in .profile When I viewed .profile can't find place to stick it in in the file? Sorry am new enuff to this unix lark.

Tnx
Noreen

[NOreen Merrick]

Hi Raj,


Yes am gonna try find a HP terminal, although may be hard to find. Sorry not sure I understand

"You can try connecting like putty after doing a telnet to some server in same network, and then set # export TERM=hp , and login to the console and try."


Thanks a mill,
like your Crown :)
Noreen

[Raj D.]

Noradanjo,
Putty is a ssh client and can be available from , http://the.earth.li/~sgtatham/putty/latest/x86/putty.exe

Btw, the prefered method would be (a) From a Physical HP Terminal: that will work as a console, (b) Web Console:, [ Web Console is a device , like a size of a VCR and connects with the RS232 port of the server , like console (Physical Terminal) connection , and has ethernet interface, and it has to configure with IP address. And to get login to the webconsole, the ip address need to use from a web browser from a PC connected in the same network. Ex: http://192.0.0.192 , and you will get a login: prompt , similar as console.

Also you can try from putty, after telnetting to the console/GSP IP, to start the cold installation,

Cheers,
Raj.

[Robert Salter]

Noradanjo,

If you have access to the GSP at the console, are you sure you don't have either web or lan console access. This would allow you to login to the GSP and access the console over the network. Once you're on the console you can do ctrl B, co, whatever you would do at the actual console. Can you see how many lan connection you have to your server? Is there a connection to the core I/O? if so, at the GSP prompt type in 'ls' to see if the lan is configured.

[Raj D.]

Noradanjo,

Btw, do you know the IP of your GSP/Console.

Cheers,
Raj.

[NOreen Merrick]

Hi Raj,

Am not in office at moment but will try 'ls' at GSP , i did this before but can't remember the output. Unfortunately don't have a web console but of course use putty all the time over the network from my pc. If I could connect to console over the network that would be perfect. Or alternatively to find a HP monitor. Now telnetting to the gsp ip sounds perfect, is that the ip of the machine or is that different?

Cheers
Noradanjo

[NOreen Merrick]

Hi Robert,

Sorry maybe I did'nt make clear earlier but I do have access to this server over the network. In fact I can putty connect to it but when I do reboot from my pc I'm gonna lose the connection so have to be at console to interrupt the boot up to select the cd? Hp-ux 11.0 is installed on the machine but I want to wipe everything and do cold install again.

Hope I'm not goin round the houses on this one. No nothing about HP-UX and by pure chance stumbled on this website!!

Thanks

Noradanjo

[Robert Salter · Accepted solution]

Hi Noradanjo,

Happy New Year, hope you got your server problem resolved. I don't see any other posts since 12/30/06.

If you can find out the IP address to the GSP, not the server, then you can telnet into the GSP, which will give you access to the console, by typing "co" at the GSP prompt. If there is no IP address then you probably don't have a network connection to the GSP and at that point you'll have to try to locate a HP console terminal.

[NOreen Merrick]

Hi Robert,

I did "lc" at the GSP prompt but only got ip address of 127.0.0.1 so I presume this is no good. Unfortunately we have no HP terminal in the company. Not sure what to do now.... is there any way of connecting up a laptop to the back of server with some kind of crossover cable etc?

Thanks,
Noradanjo

[Wouter Jagers]

I haven't tried this on a HPUX machine (yet), but I have used my laptop as a serial console before on other machines.

Should your laptop have a serial port, attach it to the console port of the machine and try using windows' HyperTerminal or a similar terminal tool.

I can't give you much more details, but I hope it could be a path towards a solution.. good luck !

Cheers
Wout

[Robert Salter]

Using your laptop connected to the GSP might work. Before you connect the PC, set the IP address in the GSP. You have to use the "lc" command to modify the IP address. Set it and your PC to the same subnet, i.e. GSP - 192.168.1.101, PC- 192.168.1.102, use a cross over cable and a connect the two. Use a VT100 session to connect to the GSP. Good luck.

[NOreen Merrick]

Hi Robert,


Did exactly as you suggested and it worked a treat, thanks a mill am able to install the OS now. Oh and had to enable lan console at GSP by 'ER' command had to do this a few times before it recognised it was enabled via laptop.

Thanks very much to everyone, learnt alot here

Noreen