problems with mozilla on hp-ux 11.11

[iamsam]

I am trying to upgrade my mozilla from v1.2 to the latest but am not having much luck... (using the pre-built copies from HP). although I am not getting any errors during install, if I try to run mozilla I get

raphael 82: mozilla
aCC runtime: Error 215 from shl_findsym(/opt/mozilla/components/#libappcomps.sl,_shlInit)
/usr/lib/dld.sl: Unresolved symbol: typeid__XT17nsInputFileStream_ (data) from
/opt/mozilla/components/#libappcomps.sl
/usr/lib/dld.sl: Unresolved symbol: [Vftptr]key:Length__24nsASingleFragmentCStringCFv (data) from /opt/mozilla/components/#libappcomps.sl
/usr/lib/dld.sl: Unresolved symbol: typeid__XT9nsCString_ (data) from /opt/mozi
lla/components/#libappcomps.sl

plus a lot more...all having to do with #libappcomps.sl

so far I tried 4 different releases (1.7.3 to 1.7.12.01) but same errors. I also have Java1.4 installed including the mozilla plugins.

I tried ldd on mozilla-bin and I am not getting any errors...
any clues what this error might be ?

[Arunvijai_4]

Hello,

Do you have Ximian GNOME 1.4 GTK+ Libraries for HP-UX ? If not, you can download from

http://h20293.www2.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6848BA

There could be a version mismatch between libraries ?

-Arun

[iamsam]

according to swlist, I have

# swlist | grep -gtk

B6848BA 1.4.gm.46.2 Ximian GNOME 1.4 GTK+ Libraries for HP-UX 11.00 and 11i

looks like they are already installed...

[Arunvijai_4]

Hello,

Yes, It seems like already installed. You can try uninstalling mozilla completely preserving your book marks and profiles and do the installation from scratch. This method sometime helps, in stead of upgrade.

-Arun

[iamsam]

actually, I did swremove MOZILLA and swintall on 3-4 different versions, all with same results. are these Java unresolved symbols ?

I even tried a completely new user account, and simply calling mozilla but no luck either

[Steven E. Protter]

Shalom,

swverify \*

See if the java installation is corrupt.

If corrupte swremove then swinstall

Note that http://www.hp.com/go/java lists many, many patches required for proper java operation. These these patches all need to be installed prior to java.

Also check the SHLIB_PATH variable and that it includes /usr/lib

SEP

[iamsam]

So... no further luck
swverify didn't pick any errors
all the patches are up to date
I've included /usr/lib in SHLIB_OATH as suggested but the same errors persist

do I need any special ENV variables ? I thought calling mozilla would take care of this though...

[V. Nyga]

Hi,

beside 'ldd' you should also test with 'chatr '.
Check if there're any messages.

HTH
Volkmar

[Ian Cameron · Accepted solution]

After you do swremove make sure that you remove all the left over stuff in /opt/mozilla. The swremove does not clear all the subdirs and there are components left in Chrome and res directories.

[Sandman!]

Hello,

The errors you are getting look very suspicious...the pound sign in front of the shared library file /opt/mozilla/components/#libappcomps.sl

Is there actually a file that starts with "#". Could you post the output of the following command.

# ll /opt/mozilla/components/#libappcomps.sl

thanks!

[iamsam]

after some debugging... It now works. the culprit as was pointed out is the leftover of the swremove command... a lot of libraries were still in /opt/mozilla. so after swremove, I rm -rf /opt/mozilla, did an swinstall of the latest version and everything works like a charm now.

many thanks for all the suggestions