"Start Software Distributer agent daemon" message takes a long time to handle

[Vincent Farrugia]

Hello,

I've got a customer, he says when he starts his D-Class server, sometimes it takes a long time to pass through the message "Start Software Distributer agent daemon". Sometimes 10-15 minutes. What could be the culprit for this? Points will be assigned!

Thanks,
Vince

[Steven Gillard_2]

Make sure name resolution is working ok - forward and reverse lookup of the hostname should agree.

This one also used to be common on 10.20 boxes... the problem then was caused by the swagentd process being started before the named process, so if the system was a DNS server swagentd wouldn't start.

Regards,
Steve

[Vincent Farrugia]

Hello,

Thanks for your fast reply. In fact, that machine is indeed running 10.20 .

I will check about what you said.

Thanks, more answers are always welcome!

Vince

[Massimo Bianchi]

Hi,
this is related to patch level.

Which O.S. and patch level are you ?

Massimo

[Alex Glennie]

hostname resolution is top of the list, followed by networking/rpc . So networking,rpc and sdux patch levels may also play a part.

As to the RPC side of things / debugging :

It may also be useful to turn on the following
variables as the root user and restart the swagentd within the same shell

export SDU_DEBUG=4
export SDU_DEBUG_TIMESTAMP=1
export SDU_DEBUG_RPC=5
swagentd -r

Then check the logs in /var/adm/sw.
It maybe an idea to keep the original
copies of these files, mv each sw*.log file to sw[cmd].orig. the new logs will be automatically recreated by SD and when finished rename the original
files back to what they were and restart swagentd.

[Massimo Bianchi]

PHCO_23042:
JAGad16217, JAGad31148 : Unexpected error message:
ERROR: lan0 interface: ifconfig: no such interface
appears in rc.log during system startup.

JAGad32888: Startup scripts appear to hang after
reboot following software installation on systems
with certain networking configurations.

Massimo

[Vincent Farrugia]

Hello,

Thanks for the replies. I told the customer to install the patch recommended by Massimo. We'll see whether it works. Points will be assigned according to success rate.

HTH,
Vince