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06-09-2003 10:53 AM
06-09-2003 10:53 AM
Solved! Go to Solution.
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06-09-2003 10:58 AM
06-09-2003 10:58 AM
Re: Reboot after panic: Data page fault
Pete
Pete
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06-09-2003 11:11 AM
06-09-2003 11:11 AM
Re: Reboot after panic: Data page fault
There are various reasons for data page fault error.
Do a string on ts99 file and see if you can get any more clues
-USA..
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06-09-2003 11:54 AM
06-09-2003 11:54 AM
Re: Reboot after panic: Data page fault
As a DPF is 98% software, the ts99 will be relatively useless here.
I suggest you either log a software call wiht HP to get the dump read properly, or if you do not wish to do that , then load the latest patch bundle.
Your system should have put a crash dump for analysis in /var/adm/crash.
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06-09-2003 05:55 PM
06-09-2003 05:55 PM
SolutionSo there are two choices: bring your patch level current by using your SupportPlus CDROM (dated fall 2002 or later), or if you don't have a software support contract, you can download the latest SupportPlus image from: http://www.software.hp.com/SUPPORT_PLUS/
You can also contact your closest HP Response Center and ask them to analyze a crash dump for you. You'll need to setup /var/adm/crash to hold the dump (apx. 25% the size of your RAM will be needed in the directory). The Response Center can then find the correct patch.
Bill Hassell, sysadmin
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06-09-2003 11:04 PM
06-09-2003 11:04 PM
Re: Reboot after panic: Data page fault
Thanks for your replies but could you please help me in isolating the nature of problem i.e. whether it is application related or OS related.? Is there any way i can analyze the crash dump or i have to send it to HP only. (We have installed updated patches till 2002 already.)
Waiting for your valuable suggestions.
Thanks
Girish
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06-09-2003 11:54 PM
06-09-2003 11:54 PM
Re: Reboot after panic: Data page fault
There are ways for you to look at the dump, but if you do not know what you are looking for/at, and it may also be that it may turn out to be a new bug/feature.
If you want to try it yourself, hen search the forum pages for documents in this subject
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06-10-2003 12:09 AM
06-10-2003 12:09 AM
Re: Reboot after panic: Data page fault
it's a tough task anyway:)
However,what can you do (in addition) is to:
1)check /var/adm/syslog/syslog.log for unusual/error messages
2)perform chronological check of what was changed in system before in panicked (like new patches installs,kernel builds,driver installs) and so long.
Zeev
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06-10-2003 05:18 AM
06-10-2003 05:18 AM
Re: Reboot after panic: Data page fault
Bill Hassell, sysadmin