System is an HP9000 OS 11.11. the console is a normal terminal which is logged in most of the time... Normally one is able to login from outside via ssh, telnet as either root or any another id and then if need be change to su mode.. Once in a while the machine used to say, that id was locked in commercial database and then we had to log out of console and log back... now whether we do a logout and relogin or change passwords for root, nothing works.. there is no securetty file at all in /etc.. this forces us to work at console only, bcos even su to root privilege is being blocked, any idea on this?
You say that "id was locked in commercial database" I've not seen this message before except in something like a system that had something like 'Etrust' loaded. So, other than what Steve has asked for, please also provide, if you can an 'swlist -a revision' output.
the box is trusted, so I found.. can u tell me how this became locked all of a sudden which never happend? what are the conditions which make such a situation happen? Can we revert to normalcy and if so how?
Although it's not a supported tool, getprpw has a man page at 11.11. It will be able to show you the reason for the lockout (expired password, too many attempts, etc.)
