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04-19-2002 12:21 PM
04-19-2002 12:21 PM
SAM problem with C locale
I've just applied the most recent QPK, and everytime I try to enter "Users Administation" on SAM I get the following message:
UNEXPECTED EXIT: process LANG=C LC_ALL=C /usr/sam/lbin/samx -C -p 22079 -s users /usr/sam/lib//ug.ui exited with a non zero exit status. Sorry, you must have superuser (root) privilege to enter SAM.
I've checked up /usr/sam/lib and found that /usr/sam/lib/C/ug.ui exists. So, SAM is confusing itself about where to find certain modules.
I've tried with LANG=C with no results. Any suggestions?
TIA,
Paulo Fessel
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04-19-2002 12:54 PM
04-19-2002 12:54 PM
Re: SAM problem with C locale
first try it when logged in as superuser (root)
not when you are doing a "su" to root.
If this does not help you the next best thing is to install the latest SAM patch.
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04-20-2002 04:52 AM
04-20-2002 04:52 AM
Re: SAM problem with C locale
Remember PAP (a.k.a Please assign points!)
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04-22-2002 06:22 AM
04-22-2002 06:22 AM
Re: SAM problem with C locale
I'm already logged in as root...
[]'s
Paulo Fessel
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04-22-2002 06:45 AM
04-22-2002 06:45 AM
Re: SAM problem with C locale
# swverify -v SystemAdmin
# tail -50 /var/adm/sw/swagent.log
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04-22-2002 09:44 AM
04-22-2002 09:44 AM
Re: SAM problem with C locale
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04-22-2002 12:25 PM
04-22-2002 12:25 PM
Re: SAM problem with C locale
Trying to debug the problem just found that
/opt/tusc/bin/truss -f -o sam.problem sam
makes SAM works absolutely normal.
Without truss, however, I get the following output:
"SAM internal error.
???
"The error handler has gotten the error code -91827364 of type FATAL with the associated strings:
???
"A system error occurred. open(2) failed. SAM was attempting to open /var/sam/TMeHAAa18955. open(2) set errno = 13."
What is this? Kernel parameters? /var/adm/syslog/syslog.log doesn't show nothing.
TIA
Paulo Fessel
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04-22-2002 12:43 PM
04-22-2002 12:43 PM
Re: SAM problem with C locale
1) You mentioned SAM complaint whenever you enter "Users Admin.." , let's check the integrity of password and group file to make sure they are not corrupted in any way. You need to run "pwck" and "grpck".
2) The error "errno = 13", from /usr/include/sys/errno.h files typically means "permission denied" error. Check permission for /var/sam. I got mine set at 555 (bin:bin).
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04-22-2002 01:08 PM
04-22-2002 01:08 PM
Re: SAM problem with C locale
"truss" is part of "tusc" package. It traces all system calls that a program makes while it's being executed. In my case, I've found that we track only the main process SAM continues to fail; OTOH, if I say truss to follow all forks, SAM runs normally.
Also, I've found that changing permissions of /var/sam to 755 makes user administration possible without using tusc; however, every other screen says "Permission denied; you must be super user to access this section of SAM".
I'm thinking about deinstalling SystemAdmin and installing it again...
TIA
Paulo Fessel
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04-22-2002 01:17 PM
04-22-2002 01:17 PM
Re: SAM problem with C locale
1) Do not select
- Autoselect dependencies when marking sfw
- Enforce dependency analysis errors
2) Select
- Reinstall filesets even same rev is there
- Reinstall files even same one already exist
Doing 1) will allow you to reinstall without needing a reboot. 2) is obvious.
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04-23-2002 06:31 AM
04-23-2002 06:31 AM
Re: SAM problem with C locale
For some bizarre reason /bin/sh had SUID set, thus disabling SAM.
Question is: why has this turned up when I applied last QPK?
TIA,
Paulo Fessel
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04-23-2002 06:39 AM
04-23-2002 06:39 AM