SAM "Lp destination <printer> does not exist <hostname>"

[Jose Mosquera]

Hi pals!

When we try any action from SAM Interface into any printer defined previously through the own SAM or from the command prompt the following window is displayed:
Lp destination does not exist on .

Although, spool's commands from prompt work fine!

We've installed the PHCO_28259 patch and the trouble isn't solved yet. Any suggestion?

Rgds.

[Jose Mosquera]

Ooooops!

This happens on HP-UX 11.11.

Rgds

[Elena Leontieva]

Jose Maria,

Take a look at this link:
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000062910397

Hope it helps,
Elena.

[Paul Sperry]

To quote michael steele

Find and copy this file into the destination listed in /etc below:

-source-

/usr/vue/examples/printerNN.vf

-destination-

/etc/vue/config/types/printernn.vf.

Edit printernn.vf:
On the line:
set PRINTER_NUMBER=NN
change NN to the number of the control ( 01, 02, etc.).

On the line:
set PRINTER_NAME=name
replace name with the device name.

If necessary, edit the EXEC-STRING field. By default, it is set up to execute the command:
lp -dname filename

Save the file.

Open the System_Admin subdirectory of the General Toolbox and double-click ReloadActions.

Here is a link descibing the procedure:

http://docs.hp.com/cgi-bin/fsearch/framedisplay?top=/hpux/onlinedocs/B1171-90079/B1171-90079_top.html&con=/hpux/onlinedocs/B1171-90079/00/01/106-con.html&toc=/hpux/onlinedocs/B1171-90079/00/01/106-toc.html&searchterms=subpanel%7cvue%7cprinters&queryid=20030311-154209

[Jose Mosquera]

Hi again,

Elena; Regrettably your indicated link doesn't work!

Paul; This SAMS's trouble happens into text mode!

Rgds.

[Elena Leontieva · Accepted solution]

Sorry, but it works for me:
Using Sam on printers produces "Lp destination does not exist" DocId: KBRC00009827

--This reply has been edited as Knowledge base documementation should not be posted on the forums. Reference to the document id and title is fine. (Thanks, Eric Schmidt)