SAP Error in logon balancing routine (rc=82, err=7);

[Manuales]

Does anybody know why appears the following message?

Error in logon balancing routine (rc=82, err=7);

Logon group 'XXXXXX' not found - check spelling and case sensitivity


I mean, we made a recover all information under SAP directories because there were changed some damaged disks , already start up SAP but when i try to acces through icon appears message above shown.

Is there any logfile where I can check why SAPLogon doesn't work?
Could it be some files or permissions are missed in host system?

Thanks in advance for your help.
Regards,
Manuales.

[Steven E. Protter · Accepted solution]

Shalom Manuales,

I don't no SAP one bit.

I can say though that with Oracle these kind of issues related to incomplete restore and or file permission issues.

Your DR plan needs a little tweaking. Make a note to do that after your system is again functional.

SEP

[melvyn burnard]

You may be better off logging a case with SAP for this, it can be any one of a number of issues.

[A. Clay Stephenson]

This seems to be you:

https://www.sdn.sap.com/irj/sdn/thread?messageID=2003518

[Sanjay Kumar Suri]

I assume that you are accessing SAP using SAP GUI.

1. Just generate "Groups" again.
2. Or look into saplogon.ini under windows directory. Edit the file (to reflect the correct group name) and make correct entry.


sks

[Yogeeraj_1]

hi manuales,

also see the post at:
https://forums.sdn.sap.com/thread.jspa?messageID=2003518

you may also wish to post your issue there

hope this helps too!

kind regards
yogeeraj