scsi card

[Mark McDonald_2]

Hi All

we have just had an L class server delivered to our lab. I have installed HPUX 11.00 fine. the server has a dual scsi LVD card which I cannot get working. I get the following from an ioscan:

ext_bus 4 0/3/0/0 c8xx UNCLAIMED UNKNOWN PCI SCSI (10000021)
ext_bus 5 0/3/0/1 c8xx UNCLAIMED UNKNOWN PCI SCSI (10000021)

Im not sure of the exact model of card as there is nothing on the back of it, and I am unable to get inside the box to checkit until some one can help me get it back out of the rack.

Any Ideas?

Mark

[Mark McDonald_2]

Card is possibly an A5150A or A6829A ???

dual external 68 pin VHD I think?

[DCE]

You probably do not have the drivers for the card configured in the kernel and/or do not have loaded on your system. It may be as simple as adding a driver to the kernel - or it may mean downloading a driver from the resource center

[Mark McDonald_2]

Thanks, the fact that it lists c8xx as a driver in the ioscan suggested to me that it was already installed. I guess I need to remove the card, and find out what drivers I need.

[Mark J McDonald]

just to confirm, we had the server apart - its a A6829-10101

[Andrew Rutter · Accepted solution]

hi mark,

That card is relatively new for your system with 11.0 on it so it may be a patch problem or just needs adding in the kernel.

follow the details in this doc to check if the driver is there, and it it if needed through sam.

http://docs.hp.com/en/A6829-96002/ch03s04.html

Also make sure your patched upto date as can be, last bundles were march 2004. You need minimum mar 2002 HWE loaded.

Andy

[Andrew Rutter]

Mark,

Check if you have these patches installed specifically aswell

PHCO_31879
sam patch for card
http://www4.itrc.hp.com/service/patch/patchDetail.do?patchid=PHCO_31879&sel={hpux:11.00,}&BC=main|search|

PHKL_29494 or 32092
Ultra 160 patch
http://www4.itrc.hp.com/service/patch/patchDetail.do?patchid=PHKL_32092&sel={hpux:11.00,}&BC=main|search|

Andy

[Mark J McDonald]

Thanks all

The latest support plus (2004) sorted it.
I have PHCO_31879 and PHKL_29494

[Hein van den Heuvel]

Mark,

It's good to get the feedback that the problem is resolved.

You may want to consider to 'close' the topic perhpas after assigning some 'points' to the folks who helped you so well.

Regards,
Hein

[0 points for this please]

[Mark J McDonald]

Im still having a few problems but ill get around to it soon

[Mark McDonald_2]

Card is working as expected now...

latest HWE sorted it