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search engine

 
Michael_33
Regular Advisor

search engine

I am the first time to use the search engine here, I want to get doc. #A4391480 in the TKB

but can not find. Can anybody help me?
bty what is TKB?

Thanks!
3 REPLIES 3
Alex Glennie
Honored Contributor

Re: search engine

TKB Technical knowledge base ......

I don't think all docs listed as Customer Viewable are .... HP is endeavoring to address this .... in the meantime :

HP Security Class: Customer Viewable User Doc ID: A4391480 [A4391480/TRAK/English] Doc Type: RCEN
OV SNMP: eased2 ... File I/O failed when running eased2
Quality Score: 0 Number of Times Rated: 0 Date Certified: 19970903 Document Info
------------------------------------------------------------------------

Problem Description

When I run eased2, the following error displays:

eased2 ... File I/O failed

What is causing this error?

Configuration Info

Operating System - HP-UX
Version -9.01
Hardware System -735

Solution

The reason for the error is the file /usr/HPEASE/config/eased2.dat
has become corrupted.

The solution is to copy a previously saved copy over it. Copies can
be found under:

/usr/HPEASE/hours.db/1995xx/yy/01/

where

xx is the month
yy is the day of month

KEYWORD LIST

btw this is an old DOC O/S = 9.01 are you sure this is relevant to your problem ?

ps it's nice to see someone using the TKB to help themselves .... keep up the good work !!!

Michael_33
Regular Advisor

Re: search engine

Thanks, Alex!

my OS=10.20

I need this doc to do a further check.

Bty, Are you familar with ease server?

I got this error message:

eased2 down, File I/O failed

this messgaes are the same as the doc mentioned, follow the soluton, and I find the file there.
I don't which directory should I copy to?

Any idea?

Thanks!





Alex Glennie
Honored Contributor

Re: search engine

No if I'm perfectly honest I'd never heard of eased2 until your post. I'm also struggling to find any up to date info on how to trouble-shoot such an error within HP ?

Can anyone else help shed some light on this ?