Sendmail-8.9.3 with 553 Domain Name required error message

[Akihiro Noma]

Hi. I am a new HP-UX administrator and I am very very new. Recently we installed the new patch PHKL_18979 on our HP 9000/K420 machines. My understanding is the we communicate through e-mail to predictive.americas.hp.com and if sendmail does not work, the system is supposed to dial up a modem to make a connection. Upon installing new nsswitch.conf provided by HPand patch, then we are getting the following error:

XFERMAIL[16116}: emailit: sendmail response to mail from:
XFERMAIL[16116}: emailit: sendmail message is: 553 ... Domain name required^M

Above two statements repeated 13 times..

XFERMAIL[16116}: tcprexmt: maximum retransmissions (12) to rcp_usa@predictive.americas.hp.com
XFERMAIL[16115}: tcpcon: tcb error, could not initiate connection
XFERMAIL[16115}: tcpmopen: tcpcon() failed, could not open tcp device
XFERMAIL[16115}: XINUclose: bad device specified
XFERMAIL[16115}: XINUclose_abort: bad device specified

Can anyone help me to resolve this problem? We did not change sendmail.cf file from the previous version of sendmail.

Thank you for your assistance.

Aki

[Robert T. Stutes]

You might want to verify the configuration of the predictive process to make sure predictive is passing a full email address instead of simply .

[CHRIS_ANORUO]

Hi Akihiro,
You have to update sendmail.cf as you did before the installation 8.9.3.
The installation of new patches normally changes customised files.

Regards

[Berlene Herren · Accepted solution]

Try this as a workaround until your version of Predictive is upgraded:

In the /opt/pred/bin/tcpemail.cf file, add the following line:

TCPEM_MAILFROM=root@my.fullyqualified.hostname

Berlene

[Akihiro Noma]

Hi Berlene:

Thanks for your help! It worked just fine..

Aki