SMH not showing all options

[De Bernardi]

[Wed Oct 15 17:03:53 2008] [error] [client 16.57.139.151] /usr/lib/dld.sl: Can't find path for shared library: libwebadmmt.sl, referer: https://myserver.mydomain:2381/
[Wed Oct 15 17:03:53 2008] [error] [client 16.57.139.151] /usr/lib/dld.sl: No such file or directory, referer: https://myserver.mydomain:2381/
[Wed Oct 15 17:03:53 2008] [error] [client 16.57.139.151] Premature end of script headers: compregister.cgi, referer: https://myserver.mydomain:2381/

The above message is all I can see after installing SysMgmtWeb 2.2.9 on N4000 with HP-UX 11.23.

- The daemon starts up
- I can login as root
- I am forwarded to the https page
- integrated agents ==> NONE
- other agents ==> NONE
- SW management under tools is the only available group

Any idea what has to be done?

Kind regards,

Alexander De Bernardi

[Nithin-PB]

Could you please answer these questions?
1. You need to have a product called SysMgmtBase which renders the UI. That product library (libwebadmmt.sl) seems to be missing or corrupt.
Can you check,
a. $swlist | grep SysMgmtBase
b. This file, /opt/hpsmh/lib/libwebadmmt.sl, must be present if you have sysMgmtBase installed. It comes as a part of OE.

2. When did you get those errors? While installing SysMgmtWeb or when you tried to run through browser?
There might have been some problem with configuration script. I will get back to you on that.

3. Do you have any errors regarding SwsMgmtWeb in,
a. /var/adm/syslog/syslog.log
b. /var/adm/sw/swagent.log (While installing)

4. Your installation depot might be corrupt. You can try downloading the latest depot from http://h20392.www2.hp.com/portal/swdepot/displayInstallInfo.do?productNumber=SysMgmtWeb.

[De Bernardi]

Hi,

swlist -l product | grep Mgmt gives:

SysMgmtAgent B.03.00.09 servicecontrol manager Agent Product
SysMgmtBase B.00.01 HP-UX Common System Management Enablers
SysMgmtHomepage A.2.2.9.1 HP-UX System Management Homepage - Web-Based User Interfaces
SysMgmtServer B.03.00.09 servicecontrol manager Server Product

In syslog not entries about the management environment.

Attached is the swagent.log excerpt.

[Fabio Ettore]

Hi,

I think the problem is because of missing libraries with all dependencies of SMH.
For example I see you have:

SysMgmtBase B.00.01 HP-UX Common System Management Enablers

I think it's a little old, the more recent version should be installed. You can find that on the second DVD of Applications for HP-UX 11.23 (follows the link for September 2008):

http://www.hp.com/softwarereleases/releases-media2/media/5013-8853.pdf

CPL Product: SysMgmtBASE
Codeword Req.: No
Size: 26196613
Revision: B.00.02.03.02
Description: SysMgmtBASE

And really swagent.log states that dependencies are missing, also libwebadmmt.sl (which SMH cannot find) is into SysMgmtBASE.

HTH.

Best regards,
Fabio

[De Bernardi]

After updating SysMgmtBase

SysMgmtAgent B.03.00.09 servicecontrol manager Agent Product
SysMgmtBase B.00.02.03.02 HP-UX Common System Management Enablers
SysMgmtHomepage A.2.2.9.1 HP-UX System Management Homepage - Web-Based User Interfaces
SysMgmtServer B.03.00.09 servicecontrol manager Server Product

I have now more options at disposition but now one or the other report gives

CIM_ERR_NOT_FOUND: The requested object could not be found: "HP_PhysicalMemory"

when I start System -> Memory.

What else should I do now?

kind regards

[Fabio Ettore]

Hi Alexander,

now you have to install SFM with its Providers.
HP_PhysicalMemory is part of HP Memory Instance Provider that you'll have when installing SFM:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SysFaultMgmt

Following are the SFM providers, and their respective functions:
...
Memory Instance Provider
Retrieves information about memory inventory and consolidated health of the memory subsystem

Click on download from the above URL and select the SFM for HP-UX 11.23.

HTH.

Best regards,
Fabio

[Fabio Ettore]

Hi,

did you solve your problems?

Whether so or not please post the solution.
That should be useful for future reference to someone will have same symptomps.

Thanks and regards,
Fabio

[De Bernardi]

Hi,

after some trouble I have installed SFM and other patches, too.

Most of the issues have been solved.

Some - which I currently don't understand pretty well - are still there.

It looks at least I have to patch this system more regularly (last March 2008).

What I found also to be true is that release notes I have read are not covering pretty well all needed patches under requirements.

I have had to look at each patch to find other requirements, too.

But this is admin life...

In the moment I am still investigating to find out reasons for the symptoms I still have.

Once done I'll post the patches needed.

regards,

Alexander De Bernardi