STM_CPU, USB, NIC Related

[Goran Kubelka]

Dear All,
We have rx2600 Dual CPU Itanium Machine with HP-UX 11i Version 2.
When we start xstm , we can`t get info for both CPU`s, USB and Gigabit Lan.
They are gray instead of green.
There are no other problems with a system.
The version of STM is:B.40.00
Any similar expirience?

Regards,
Goran

[Andrew Merritt_2]

Hi Goran,
This is normal. The CPU info is given by the System info tool. On 11.23, there are currently no info tools for Gigabit lan, USB or a couple of the other PCI connected components. This is expected to change in a future release.

Andrew

[Goran Kubelka]

Hi Andrew,
Thanks a lot for your response.
I have seen in your profile that you have fix a froblem with:
Zombie process from ia64_corehw process
I have same problem on my rx2600(itanium)
Any suggestions?
Regards,
Goran

[Andrew Merritt_2 · Accepted solution]

> I have seen in your profile that you have fix a froblem with:
Zombie process from ia64_corehw process
I have same problem on my rx2600(itanium)
Any suggestions?

Only the same comments as in http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=684634

It's normal for there to be a zombie process, due to the way ia64_corehw works. To minimise the time it is present, and to prevent more than one, make sure you have the December or June release of OnlineDiags, and install the latest patch for that release.

PHSS_31113 is the patch for A.43.00 (HWE0312), and PHSS_31114 for A.45.00 (HWE0406) of OnlineDiags. These have the fix for 8606344112.

[Goran Kubelka]

Hi Andrew,
My version of STM is not A.XX.XX.
It si B.XX.XX.
The patches that you suggest are for HP-UX ver:11.11 but not for ver.11.23 that I`m using.
Anyway, Thanks a lot.

[Andrew Merritt_2]

Sorry, Goran, I wasn't paying attention and didn't re-read the whole thread.

For 11.23, to get the fix for the process problem with ia64_corehw you need to upgrade to B.44.00 (the March 2004 release of OnlineDiags) and then apply patch PHSS_30889.