stm does not recognize memoryextension

[Peter te Focht]

Hello,
We just increased the memorysize from 24 GB to 40 GB on an ia64 hp server rx4640. The OS recognizes the 40 GB, but when running stm, this tool reports still 24 GB. What have I to do, to refresh the info of stm. I already stopped and started the diagmond.

[Torsten. · Accepted solution]

Something wrong with your version?

Get a current version:

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

[Torsten.]

Current versions are

HP-UX 11i v3 (11.31) (September 07 release)
B.11.31.02.05, STM version: D.02.00
HP-UX 11i v2 (11.23) (December 07 release)
B.11.23.10.05, STM version: C.58.00
HP-UX 11i v1 (11.11) (December 07 release)
B.11.11.20.03, STM version: A.59.00
HP-UX 11.00 (March 04 release)
ID: B.11.00.27.xx, STM version: A.44.00


Run
# cstm
to get the version listed.

[Peter te Focht]

Hi Torsten,

Thanks for reply, we are running 11.23 and the stm version is C. 51.00. So maybe this is the problem??
Regards, Jan

[Torsten.]

C.51 is march 2006 and already unsupported, see
http://docs.hp.com/en/diag/stm/stm_upd.htm

Consider to install a supported version.
You can review all the release notes between these versions to see if there is a problem fixed related to yours - or simply upgrade.

What do you get if you run:

# echo "selclass qualifier memory;info;wait;infolog" | /usr/sbin/cstm

# /usr/contrib/bin/machinfo

[Peter te Focht]

Hi Torsten,

Problem solved. I ran cfg2html, the result was the 40 GB is recognized. Then I ran stm and the memory-capacity was up to date.
But I will upgrade my STM-version. The machinfo command also presents 40 GB memory. Thank you very much for your help.
Best regards, Jan

[Gary Cantwell]

Hi There,

Please take a moment to assign points to those who have taken the time to assist you. Here's how:

http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Thanks,

Gary