STM User interface not in OnlineDiag?

[Andrew Galvan]

I've taken over support for a number of HP machines, and they all have this user interface piece for STM. When I tried to put OnlineDiag on a new machine the user interface piece wasn't there. Am I missing some package or something?

/usr/sbin/stm/ui isn't there at all.

[Patrick Wallek]

It sounds like Diagnostics was not completely installed for some reason.

I've got it on a couple of machines that I just checked.

[Robert-Jan Goossens]

could you post

# swlist -l fileset -a state OnlineDiag

Regards,
Robert-Jan

[Andrew Galvan]

# Initializing...
# Contacting target "huutst1"...
#
# Target: huutst1:/
#

# OnlineDiag
# OnlineDiag.Sup-Tool-Mgr
OnlineDiag.Sup-Tool-Mgr.RELEASE-NOTES configured
OnlineDiag.Sup-Tool-Mgr.STM-CATALOGS configured
OnlineDiag.Sup-Tool-Mgr.STM-MAN configured
OnlineDiag.Sup-Tool-Mgr.STM-SHLIBS configured
OnlineDiag.Sup-Tool-Mgr.STM-UUT-RUN configured
# OnlineDiag.EMS-MIBMonitor
OnlineDiag.EMS-MIBMonitor.MIBMON-RUN configured
# OnlineDiag.EMS-KRMonitor
OnlineDiag.EMS-KRMonitor.KRMON-DRV-CMN configured
OnlineDiag.EMS-KRMonitor.KRMON-DRV-DRV configured
OnlineDiag.EMS-KRMonitor.KRMON-MAN configured
OnlineDiag.EMS-KRMonitor.KRMON-RUN configured
# OnlineDiag.EMS-Core
OnlineDiag.EMS-Core.EMS-CORE configured
OnlineDiag.EMS-Core.EMS-MX configured
# OnlineDiag.EMS-Config
OnlineDiag.EMS-Config.EMS-GUI configured
# OnlineDiag.Contrib-Tools
OnlineDiag.Contrib-Tools.CONTRIB configured
OnlineDiag.Contrib-Tools.PDCINFO configured
OnlineDiag.Contrib-Tools.PIMTOOL configured
# OnlineDiag.LIF-LOAD
OnlineDiag.LIF-LOAD.LIF-LOAD-MIN configured
OnlineDiag.LIF-LOAD.LIF-LOAD-NOTES configured

[Joshua Scott]

Here's what I have on my test box: (11i)

# OnlineDiag
# OnlineDiag.Sup-Tool-Mgr
OnlineDiag.Sup-Tool-Mgr.RELEASE-NOTES configured
OnlineDiag.Sup-Tool-Mgr.STM-CATALOGS configured
OnlineDiag.Sup-Tool-Mgr.STM-MAN configured
OnlineDiag.Sup-Tool-Mgr.STM-SHLIBS configured
OnlineDiag.Sup-Tool-Mgr.STM-UI-RUN configured
OnlineDiag.Sup-Tool-Mgr.STM-UUT-RUN configured
# OnlineDiag.EMS-KRMonitor
OnlineDiag.EMS-KRMonitor.KRMON-DRV-CMN configured
OnlineDiag.EMS-KRMonitor.KRMON-DRV-DRV configured
OnlineDiag.EMS-KRMonitor.KRMON-MAN configured
OnlineDiag.EMS-KRMonitor.KRMON-RUN configured
# OnlineDiag.EMS-Core
OnlineDiag.EMS-Core.EMS-CORE configured
# OnlineDiag.EMS-Config
OnlineDiag.EMS-Config.EMS-GUI configured
# OnlineDiag.Contrib-Tools
OnlineDiag.Contrib-Tools.CONTRIB configured
OnlineDiag.Contrib-Tools.PDCINFO configured
OnlineDiag.Contrib-Tools.PIMTOOL configured
# OnlineDiag.LIF-LOAD
OnlineDiag.LIF-LOAD.LIF-LOAD-MIN configured
OnlineDiag.LIF-LOAD.LIF-LOAD-NOTES configured

[Andrew Merritt_2 · Accepted solution]

Andrew,

You somehow seem to have the STM-UI-RUN fileset missing. That is the fileset which includes /usr/sbin/stm/ui.

That fileset is included in the OnlineDiag package. What are you installing from? Are there any errors in /var/adm/sw/swagent.log relating to this fileset?

I'd recommend downloading the latest OnlineDiags from software.hp.com, and installing that and the latest patch to that version.

Andrew

[Andrew Galvan]

I installed it from a depot (the "Online Diag" depot) I downloaded from software.hp...

OnlineDiag_B.11.11.15.13_HP-UX_B.11.11_32+64.depot

Looking at the depot install log, STM-UI-RUN does not seem to be in there.

If you could point me to the appropriate package it would be most helpful. Apparently the only one I can find is the one without STM-UI-RUN.

[Andrew Merritt_2]

Andrew,
I've just downloaded the depot file from software.hp.com, and it includes the files for the STM-UI-RUN fileset, and I see that fileset listed if I click on the selections.

The file is OnlineDiag_B.11.11.15.13_HP-UX_B.11.11_32+64.depot

The fileset shows up in swinstall if I select
OnlineDiag -> Sup-Tool-Mgr -> Runtime

Is it possible the fileset was somehow not selected when you installed? Can you see it if you run swinstall again?

To download the file, I followed the instructions at http://www.docs.hp.com/en/diag/st/st_web.htm
(This all matches what you report).

What system are you installing on?

Andrew

[Andrew Galvan]

It seems that the package is in my .depot file, but when I created the software depot with the file it was not included for some reason.

I was able to get the ui to install by installing directly from the .depot file.

It must have been an issue with the way I created the software depot.

Thank you for your help.