Support Plus / QPK1100

[Fred Martin_1]

I mounted the Support Plus CD, started up swinstall and changed the depot to be /cdrom/QPK1100.

A bundle showed up as expected, but 'match what target has' came up with 0 patches. That's never happened to me before.

Changed the view to show products instead of bundles, and did the 'match what target has' and then it got a bunch of matches.

What's up with that? In all the previous times I've done this I don't recall having to change the view.

Also, I seem to be getting a lot of patches that say they are already installed, therefore are skipped, when an swlist does not show them. Any comments about that would be appreciated.

[Michael R. Monteith]

Usually when I have quirky behavior of swinstall or any sw commands I restart swagentd by doing a:
swagentd -r
Then do a ps -ef |grep swagentd to make sure it did restart.

I can't tell you how many strange problems this has cured with sw commands acting other than expected.

Hope that helps.

Michael

[Ravi_8]

Hi,

look at which patch bundle you have already installed, you can't install the same bundle again and again and you can do only upgrade,

if you are facing same problem #/usr/sbin/swagentd -r may help u

[Jeff Schussele]

Hi Fred,

swlist with no options will only show Bundles & Products not contained in Bundles.

Try it as follows:

swlist -l patch

This should show all actual patches installed down to the fileset level as well as their state.

HTH,
Jeff

[Massimo Bianchi]

Hi,
with regards to the patch you see as installed, probably they are contained in a bundle, and in a swlist they don't show up unless you do a swlist -l fileset.

Massimo

[Kiran Kumar Aekabote]

Hi Martin

I think u might have installed the Quality patch bundle earlier.
Try to Analyze the bundle through swinstall, you may get the report whether the patches are already installed or new install.
Notedown the patches listed as installed and do as mentioned below.
Greping for the specific patch insted of patch no, afterwords u can compare with the output whether the patch(es) are installed /or latest are older once.
If you want to reinstall the patches, you have to select the force install option from options tab.

Good Luck
Kiran

[Helen French]

Some points:

1) If swinstall analysis says the patches are installed, you could see the status from this command:

# swlist -lfileset ( grep it to specific patch name and you should be able to find it).

If the patch was superceded, you will be able to see that from:

# swlist -lfileset -v

2) When you change view option, if it shows in the products and if it doesn't show the bundles, I would think you only need to install some patches and not all the patches in the bundle. When you select match with target option, swinstall will only select the one which you have base file sets installed. Did it show "partial" selection on the bundle window? Is you suspect any issues on the selection, go through the log file and see what happened during analysis phase.

[Pete Randall]

Fred,

What O/S release is this and what exactly did you specify for 'match what target has'?


Pete

[Fred Martin_1]

The O/S is HP-UX 11.0
Ran swinstall -i
Source Depot Type: Local CDROM
Source Depot Path: /cdrom/QPK1100
View: Start with Top
Name: QPK1100
Actions: Match What Target Has

Thanks for the info in the posts above, I now believe that I did already install this bundle. So much for my record-keeping :)

[Pete Randall · Accepted solution]

Fred,

I believe the proper method of 'matching' in 11.x systems is to use the "Manage Patch Selection" button rather than the "Match What Target Has" button.


Pete