swacl problem when we try to install a product

[CSP_ALGERIA]

hello ,

when we tryed to install data protectoc ,or jetadmin for example by running swinstall, we have a message error as follow:

Error (CPA_PROD )
??? CPA_PROD:/cdrom??????.. .depot/??? :you do not have the required permission
to perform this operation check permissions using the ???swacl??? command or
see your system Adm for assistance . or to manage applications designed
and packaged non privileged mode ,see the ???run_as_superuser??? option in the
???sd??? man page .

CPA_PROD is the name of the serveur

we have used swacl command with different option , but no way .
it gives always errors.

please help

Best regards .

[Jon Finley]

I've usually resolved this error by bouncing swagentd.

Also, besides the ACL files under /var/adm/sw/security there is an additional set under: /var/adm/sw/products/ifiles

# pwd
/var/adm/sw/products/ifiles


# ll
total 10
-rw-r--r-- 1 root sys 1759 Nov 10 12:19 INDEX
-rw-r--r-- 1 root sys 137 Nov 10 12:14 INFO
-r--r--r-- 1 bin bin 70 Oct 13 1997 _ACL
-r-------- 1 root sys 0 Oct 13 1997 _LOCK_FILE
-r-------- 1 root sys 61 Oct 13 1997 _OWNER

# cat _ACL
# default_realm=fuji
user_obj:rwict
group:swadm:rwict
any_other:r---t

# cat _OWNER
# default_realm=fuji
num_entries=2
user:root:00
group:sys:00
#

Make sure that both reflect the correct hostname, and that root has access.

(In this case the '#' is NOT a comment, and the default_realm line is used).

Jon

[CSP_ALGERIA]

hello ,

we have done the follow ,
# /sbin/init.d/swagentd stop
# /sbin/init.d/swagentd start



and all things are all right

thanks a lot for the help


Best regards