swinstall error - losing communication with the agent

[ashley_9]

I tried to install patches for java 1.4.1 on HP-UX 11.11
It faied when i tried to install certain patches and the error message is the following


The controller has lost communication with the agent on the target "[hostname]:/", probably because of a networking problem or the target agent timing out due to extended inactivity. the task cannot be completed and the target has been automatically excluded.
You cannot obtain " log message" ......


I put all the patches into a software depot directory, run 'swinstall -s /[pwd]'
At the begining i marked all the patched to install and i got the same error above. so
i installed each patch at a time and it was ok.. no errors...
But there are 2 patches that are causing the error .. they are PHCO_24402 and PHCO_24470.

i'm not a system admin. just a programmer tring to install java on hp-ux. :(

is there anyone who knows what that error message mean ?

[Pete Randall]

First, try stopping and restarting the swagentd:

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start


Pete

[Simone Benzi_1]

Are you experiencing also an high load of CPU like swinstall is entering in a loop?

Simone

[twang]

Yes, you should restart swagent on the target server and try again, you should also take a look at the /var/adm/syslog/*.log for networking errors.

[ashley_9]

Thank you fot the prompt replies,

I tried restarting swagentd,
but no luck..
I got the same error.
the status is communication failure.

[Mark Greene_1]

Look in /var/adm/sw/defaults and see if swinstall has been defaulted to load from a different server other than the local host.

HTH
mark

[ashley_9]

Thank you for helping me out !!
I tried all but there is no CPU high load, no default setting in 'sys.defaults' file. and it seemed there's no network error in '/var/adm/syslog/*.log'
Actually, I solved the problem. :)
I moved that patches(depot file) to other directory and installed them using swinstall.
It worked!!
But still don't why it didn't work at the first directory i moved the files to.

[Carla Breuer]

To install a patch depot, the entire process requires about 6X's the size of the original patch download. The final depot directory is about 2X's the size of the original patch download. Was the directory large enough for the expansion during the first try?

Thanx,

Carla

[ashley_9]

I just checked the size.. it is large enough..
The size of patches is about 100 MB.
In the first directory I tried, there is about 3GB free space.
There is 2GB space in the directory, which I succeeded in installing.

Thank you ..