syslog.log error

[VVS]

Hi All,

I am getting following entry continuously in the syslog.log file
Nov 22 13:20:17 qa2 vmunix: function == 0x7B1478, arg == 0x493BB800, ticks == 0xFF734B1C, flags == 0x0
Nov 22 13:20:17 qa2 vmunix: function == 0x7B1478, arg == 0x493BB800, ticks == 0xFF734B1B, flags == 0x0

Please tell me the reason?

I checked diskspace, process and memory. The status is OK.

Thanks in Advance.


Regards,

VVS

[Steven E. Protter]

Shalom,

Check that your clock is giving good time on the system.

See if you are using ntp your time is correct as well.

Could be a system board clock problem.

There may be more information in your GSP log, if you have such a thing on your as yet unidentified system.

OS version might be helpful for us to know also.

SEP

[Dennis Handly]

Your system has been up too long?
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1236170

[Ivan Krastev]

You should upgrade mpt driver (SCSI 320) with the one. This is error usually after 400 (or 412 days) uptime.

Check for the function, generation error:

#echo 0x7B1478/i | adb /stand/vmunix /dev/kmem

The result should be something like:
mpt_os_callback: ...


regards,
ivan

[Johnson Punniyalingam]

Hi VVS,

uptime --> how many days your sever uptime

than you need to read the below document, which requires a fix for scsi (mpt) driver installed in your server.

http://docs.hp.com/en/J6373-90024/ch01s04.html

Thanks,
Best Regards,
Johnson

[VVS]

Thanks all for your quick reply,

Steven:
>>Check that your clock is giving good time on the system.
The system clock is OK. We are not using NTP.

>>There may be more information in your GSP log.
There is no information GSP log.

>>OS version:
HP-UX Version B.11.11 U 9000/800

Ivan:
The system uptime is 498 days.

>> You should upgrade mpt driver (SCSI 320) with the one.
Can you please explain about this?

[qa2]: /.root # echo 0x7B3390/i | adb /stand/vmunix /dev/kmem
mpt_os_callback:
mpt_os_callback: STD r2,-16(r30)


Please help me out in this issue.

Regards,

VVS

[Dennis Handly]

>mpt_os_callback:
>Please help me out in this issue.

This matches Ivan's criteria of needing the new driver.

Follow my link. It points to another thread where it mentions you have to update the SCSI driver.

[VVS]

Thanks Dennis,

If I am going to reboot this server, then Is this issue will solved temporarily?
Because with out approval, we are not able to install patches.

During reboot is there a chance of arriving any new problem?

Please reply.

Thanks & regards,

VVS

[Dennis Handly]

>If I am going to reboot this server, then this issue will solved temporarily?

Yes, for another 400 days, plenty of time to install patches.

>During reboot is there a chance of arriving any new problem?

No more than any other reboot.

[Johnson Punniyalingam]

Hi VVS,

has you are going to reboot the server, for a temporarlily, to resolve this issue,

I would request you "Install" patch, not now has you need approval at the moment, but make sure you document it for your other collegues who follow your foot steps ..:)

Thanks,
Johnson

[VVS]

Thanks all for your support.

I restart the server. After that no more log entry is generating in the syslog file.

Regards,

VVS