System crashed (rp3410)

[Delrish]

Hello everybody,

I have a rp3410. I got the following error and system crash has occurred.The Server is connected to a MSA30-MI.
Please advice what is the problem.


Booting...
Boot IO Dependent Code (IODC) revision 1


HARD Booted.

ISL Revision A.00.43 Apr 12, 2000

ISL booting hpux

Boot
: disk(0/1/1/0.0.0.0.0.0.0;0)/stand/vmunix
11104256 + 1835008 + 1469032 start 0x1fdd68




alloc_pdc_pages: Relocating PDC from 0xfffffff0f0c00000 to 0x3f900000.



Firmware Version 45.11

Duplex Console IO Dependent Code (IODC) revision 1



Stored message buffer up to panic:
IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
DIAGNOSTIC SYSTEM WARNING:
The diagnostic logging facility has started receiving excessive
errors from the I/O subsystem. I/O error entries will be lost
until the cause of the excessive I/O logging is corrected.
If the diaglogd daemon is not active, use the Daemon Startup command
in stm to start it.
If the diaglogd daemon is active, use the logtool utility in stm
to determine which I/O subsystem is logging excessive errors.
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 0, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 1, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 1, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 1, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
SCSI Ultra320 0/3/1/0 instance 4: IO Type : MPT Domain Validation IO has timed-out. Target ID: 1, LUN ID: 0. Inquiry Command - CDB: 12 00 00 00 40 00
I/O hardware probe timed out at path 0/3/1/0.7

System Panic:

linkstamp: Fri May 12 23:26:04 MDT 2006
_release_version: @(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $
panic: I/O system hang

PC-Offset Stack Trace (read across, top of stack is 1st):
0x00210658 0x003a3308 0x0094247c
0x0003fb18 0x00265710 0x0016b0f4
0x0017d2d8 0x0017a9a4
End Of Stack



*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
A crash dump cannot be taken under these circumstances without
special configuration. Contact your HP support representative.

[AwadheshPandey]

try using alternet device for booting, recycle the power and see the result. if u are not able to m/c at all contact HP Support, some i/o hardware may be disk or i/o card issue is there.

Awadhesh

[Delrish]

SCSI Ultra320 0/3/1/0 is connected to MSA30.
It seems the problem related to instance 4 of this controller.However instance 4 should be a HDD in MSA.

[RAC_1]

Panic message clearly says i/o timeout. What do you have at address 0/3/1/0.7? What is this device? Try disconnecting it and try booting.

Also check cables, connections for that device.

[AwadheshPandey]

remove this from msa and try to boot.

Awadhesh

[Delrish]

0/3/1/0 is connected to MSA30-MI, port A2.
there are 7 HDDs in MSA30, from bay0 to bay6.

[Roberto Arias]

Hello:

The system can boot of internal disk because this is readed: (11104256 + 1835008 + 1469032 start 0x1fdd68 ) but crash until start BCH menu.

I think that the problem is in the controler of external disk or the conecction with the server

best regards