trouble with printer

[Oleg Goudovany]

Hi, All!

Please, help to solver some trouble with printer( by RS-232) in HP-UX 10.20. I can't print nothing
and get some message about error. I attempt reject printer in SAM ang get next message:
"A problem occured doing "reject Line"(Line - printer name). Stderr from this command is "/usr/sbin/reject:
destination "Line" non-existent".unable to start rejecting request for "Line" because of above error(s).
What is it? What is reason for that? How solver this?
Thanx in advance. Oleg

[Bill Hassell]

The printer (and perhaps config files) are corrupt. Start by removing the printer (make a note about the device file and name), then re-add the printer to see if it clears up the problem. Youy may be missing a lot of patches (even though HP-UX 10.20 is no longer supported next month).

[Oleg Goudovany]

Thanx for answer, but question again:
"Start by removing the printer" - in SAM?
What reason maybe for corrupt this files?
Oleg

[Bill Hassell]

Yes, you can use SAM to remove the printer. There are many reasons for corruption in the printer status files. Someone with th root password may have decided to remove or rename some of the files, or may have decided to 'improve' the permissions fo the files. Or your system is quite short of the required patches. For printers, not only the lp spooler patches are needed but patches for datacomm (serial ports) and even the networking subsystem (serial ports have some code in the networking code).