trying to setup a Zebra 320QL printer from HPUX 11i

[Jamal Asi]

I'm trying to print to a Zebra 320 QL printer. Has anybody done this? How did you setup the printer on the HPUX 11i? Any info is highly appreciated.

[Paul Sperry]

Jamal

I had several networked Zebra printers set up on HPUX 11i. I used Hp's JetDirect Printer Installer (freely downloadable at hp.com).

I used the dumbplot model script for the printers. These printers were in a production enviroment and I never had a problem with them.

[Jamal Asi]

Isn't that sinmilar to hppi? I tried using hppi, but nothing printed!!!

[Paul Sperry]

yes hppi and JetDirect are the same. Can you ping the printer. If not add the printer in your /etc/hiosts file. Then try printing again.

[Paul Sperry]

thats /etc/hosts file

[Jamal Asi]

I have it in my /etc/hosts and I can ping it. I have configured it using hppi, but when I try to print to it, the request stays in the queue. It does not print! If I try to tolnet to the printer, I get:
telnet zebra
Trying...
Connected to zebra.
Escape character is '^]'.
Local flow control off

[Paul Sperry]

have you tried restarting the spooler

lpshut
lpsched

[Jamal Asi]

Paul,
I have tried lpshut/lpsched, disable,enable and reject/accept, but nothing happens.

[Paul Sperry]

when you set up the printer in hppi did you choose

dumbplot model script for printer

for the supported printer types

[Jamal Asi]

I just tried configuring it again using the dumbplot model script for printer, and it is still not printing! I should have added that this is a wireless printer, but as long as I can ping it, it really shouldn't matter!

[Paul Sperry]

Also are you up on patches, PHCO_33401 in particular. (be sure to do a lpshut before installing this patch. This patch does not require a re-boot.)

[Jamal Asi]

I checked, and I have that installed.

[Bill Hassell]

Bypass the spooler and use hpnpadmin and hpnpf. hpnpadmin is the status checker, use it like this:

hpnpadmin -v 12.34.56.78

Note: you can use either IP or hostname for setting up a network printer--I prefer IP address since getting printers into DNS can sometimes get too political. If hpnpadmin shows good stats, print a file with hpnpf (that's how the spooler does it):

hpnpf -N -x 12.34.56.78 /etc/hosts

If that works, the spooler is having problems, almost always due to changed permissions.

[Jamal Asi]

Bill,
This is what I got:

hpnpadmin -v 10.98.4.243
*** Receive NO snmp response!
*** (printer down, cable off, or wrong Get community name?)


I can ping the printer. SNMP is showing "on"
on the printer configuration menu!

[Bill Hassell]

The response indicates that the LAN card is not an HP JetDirect card, or the card is located on another subnet where the connecting router does not allow port 9100 (and others) needed for JetDirect protocol. Use the same command (hpnpadmin) to point to an HP printer with a JetDirect card to see the normal output.

[clive musgrove_2]

I know this thread is quite old but I think I know the problem. Zebra printers use ZPL, and each print request needs to be fully formed with ZPL start(^XA) and end (^XZ) control characters, otherwise the printer will discard the print request.
Use the following to set up the printer:
lpadmin -v/dev/null -mrmodel -p -orm -orp -ob3 where is the name of the printer and is in the /etc/hosts file.
accept and enable the printer.
Try printing something to it (lp -d /etc/hosts.
Does the data light flash ?
If so it is working.
If you want to actually print something put the following (from ^XA to ^XZ) into a file and print it instead of /etc/hosts (include the control characters):

^XA^PRE^LH10,10^FO25,25^GB780,780,5,B^FS^FO305,40^GB215,750,5,B^FS^CF0,30,30^FWR^FO755,50^FDTag ID:^FS^FO555,60^BY4,2.0,^B3R,N,200,N^FD111^FS^CF0,30,30^FWR^FO520,50^FD111^FS^CF0,30,30^FWR^FO470,50^FDSuggested Zone:^FS^CF0,30,30^FWR^FO470,300^FDAZNE^FS^CF0,30,30^FWR^FO430,50^FDQty:^FS^CF0,30,30^FWR^FO430,300^FD100.000000^FS^CF0,30,30^FWR^FO390,50^FDExpiry Date:^FS^CF0,30,30^FWR^FO390,300^FD12/AUG/2000^FS^CF0,30,30^FWR^FO350,50^FDReceipt Date:^FS^CF0,30,30^FWR^FO350,300^FD01/AUG/2000^FS^CF0,30,30^FWR^FO310,50^FDBatch ID:^FS^CF0,30,30^FWR^FO310,300^FD^FS^CF0,30,30^FWR^FO270,50^FDSKU ID:^FS^FO70,50^BY3,2.0,^B3R,N,200,N^FDASKU001^FS^CF0,30,30^FWR^FO35,50^FDASKU001^FS^XZ