Unable to get pty error while opening terminal in CDE

[vijay_hp_rocks]

While opening terminal session from CDE for non-root users I get below error
Unable to get pty

*** STDERR(1): (/usr/dt/bin/dtexec) /usr/dt/bin/dtterm: PID 20991: Thu May 21 09:54:10 2009
ptsname: Permission denied
Warning:
Name: dtTerm
Class: DtTerm
unable to get pty


*** [187]

[Suraj K Sankari]

Hi,

What is the npty value? and how many users are login into the server?

increas the npty value then check


Suraj

[vijay_hp_rocks]

Thanks for reply ...

it is large enough

kctune |grep pty
npty 4096 4096
nstrpty 4096 4096

I tried runing insf -e
Itv was running fine before reboot. Issue started after reboot. ssh telnet is fine for non-root users.

Regards,

Vijay

[Suraj K Sankari]

Hi,

There are no dtterm device files. They must be recreated.
#kctune |grep pty
npty 4096 4096
nstrpty 4096 4096

#kctune | grep nstrtel

# insf -d pts -s 4096 -e #< where 4096 is the value of nstrpty >
# insf -d pty -n 4096 -e #< where 4096 is the value of npty >

# insf -d tels -s â e #< where the value of nstrt

Suraj

[vijay_hp_rocks]

done but no luck ...

insf -d pts -s 4096 -e
insf: Installing special files for pseudo driver pts
kctune | grep nstrtel
nstrtel 4096 4096
insf -d pty -n 4096 -e
insf: Installing special files for pseudo driver ptym
insf: Installing special files for pseudo driver ptys
insf -d tels -s 4096 -e
insf: Installing special files for pseudo driver tels

---------------------------------------------
bounced dtlogin deamons .. for root is working very fine do I missing any file permissions ..

Verified all /usr/dt , /etc/X11 , dev/pty ,/dev/ptm file with workingsystem and they looks fine..

don't know what is issue

[Suraj K Sankari]

Hi,

What is the error messages your are getting, is there any error at syslog.log ?

Post the output or this below command
# ll /dev/pts/[0-9] /dev/pts/[0-9][0-9]

Suraj

[Nido]

Hi Vijay,

I assume you don't have problem accessing telnet sessions with the said non-root users and they can access their home directories.

Please check the .dtprofile and .profile of the non-root users. Try copying the standard .dtprofile and .profile from /usr/newconfig/...

Let me know the result.

Thanks,

[vijay_hp_rocks]

I have as per your suggestions ..
I moved .profile and .dtprofile from non-root user to to some other location and copied /usr/newconfig/.profile to user home.
I did'nt fine .dtprofile there but it got created after login..

But same issue.

[vijay_hp_rocks]

Hi Suraj,

Please find the o/p of

ll /dev/pts/[0-9] /dev/pts/[0-9][0-9]as attachment

[Suraj K Sankari]

Hi,

How many users are currently loggin into the system ?

Please post this output
who -q
who -u
and what is the error message now you are getting while login as a normal user ?

Suraj

[vijay_hp_rocks]

Hi,

Currently 27 users are logged in to the system/ telnet ssh is not as issue.

but through xmanager I user able to login but while opening teminal, get's error

! Unable to get pty .. user is not able to work on terminal, prompt doesn;t appear.

Everything is working for root ..

[vijay_hp_rocks]

Hi,

the issue has been resolved .. It was permission issue only. I was mission to check the folder permissons every time after running insf -e
.
if error is permission denied then it really mean.

No othre issue only look for /dev permissions .

Thanks a lot ... Suraj ganesh for your time.

Regards,
Vijay