Unable to install HPPI

[Simon Yap]

Hello,

I could not be able to install HPPI on HP-UX B.11.22.

As shown in /usr/sbin/swlist, and found no previous was HPPI installed.

I was attempted to install:-
# /usr/sbin/swinstall -s /tmp/HP10e134.SD

Received below message
_____
Currently, there are no products on this source which are compatible with the target. Therefore, no products are shown.
_____

[A. Clay Stephenson]

Note that there are 2 versions of HP10e134 -- one for HP-UX 10.x and the other for HP-UX 11.x. Are you sure that you downloaded the 11.x version?

I haven't tried to install the JetDirect software on an Itanium box but it should run as a PA-RISC executable under ARIES.
If you are sure that you downloaded the 11.x version then I would enable the "Allow installation of incompatible software" swinstall option and give it a try. You can always swremove it, if things don't work well.

[Michael Steele_2]

You downloaded the 10.x version of HPPI HP11e134.SD is what you want. Here's the download site:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=27349&swItem=ja-6671-1

Here's the install instructions.

ftp://ftp.hp.com/pub/networking/software/jdprninsten.install.unx

[Simon Yap]

I did install HP11e134.SD with enabled rewrite existing file, unfortunately installation suspended and force to abort.

I'm pretty sure it should works in ia64 as per-manual.

HP-UX B.11.22 U ia64 1777729460 unlimited-user license


"INSTALL SUSPENDED"
Below are the Error Message received.
======= 08/11/06 06:39:57 SST BEGIN install AGENT SESSION (pid=9841)
(jobid=gdamsed1-0027)

* Agent session started for user "root@gdamsed1". (pid=9841)

* Beginning Analysis Phase.
* Source: gdamsed1:/tmp/HP11e134.SD
* Target: gdamsed1:/
* Target logfile: gdamsed1:/var/adm/sw/swagent.log
* Reading source for product information.
* Reading source for file information.
* Executing preDSA command.
NOTE: The used disk space on filesystem "/opt" is estimated to
increase by 4000 Kbytes.
This will leave 439344 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/var" is estimated to
remain unchanged.
This will leave 2532392 Kbytes of available user disk space
after the installation.
NOTE: The bundle "J4189-11001C,r=E.10.34" is already installed. If
you wish to reinstall this bundle, change the "reinstall"
option to "true".

* Summary of Analysis Phase:
* 4 of 4 filesets had no Errors or Warnings.
* The Analysis Phase succeeded.


* Beginning the Install Execution Phase.
* Filesets: 4
* Files: 190
* Kbytes: 3440
* Installing fileset "HPNPL.HPNPL-MAN,r=E.10.34" (1 of 4).
ERROR: tar: /tmp/HP11e134.SD : This doesn't look like a tar archive
ERROR: tar: /tmp/HP11e134.SD : Skipping to next file...
ERROR: The file "/opt/hpnpl/man/man1/multiremovequeue.1" was not
loaded because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_dsnj.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_generic.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_genericpcl3.1" was not
loaded because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj3plus.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj3x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj4550.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj4x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj5x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj8150.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_ljcolor.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_ljx000.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/removequeue.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/rptrcfg.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/transferqueue.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1m/hpnpf.1m" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1m/hpnptyd.1m" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man4/hpnpsnmp.4" was not loaded
because it is missing from the source media.
ERROR: Failed installing fileset "HPNPL.HPNPL-MAN,r=E.10.34". Check
the above output for details.
* Retry number 1 of 1 for loading files for fileset
"HPNPL.HPNPL-MAN,r=E.10.34".
* Installing fileset "HPNPL.HPNPL-MAN,r=E.10.34" (1 of 4).
ERROR: tar: /tmp/HP11e134.SD : This doesn't look like a tar archive
ERROR: tar: /tmp/HP11e134.SD : Skipping to next file...
ERROR: The file "/opt/hpnpl/man/man1/multiremovequeue.1" was not
loaded because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_dsnj.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_generic.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_genericpcl3.1" was not
loaded because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj3plus.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj3x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj4550.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj4x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj5x.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_lj8150.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_ljcolor.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/net_ljx000.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/removequeue.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/rptrcfg.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1/transferqueue.1" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1m/hpnpf.1m" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man1m/hpnptyd.1m" was not loaded
because it is missing from the source media.
ERROR: The file "/opt/hpnpl/man/man4/hpnpsnmp.4" was not loaded
because it is missing from the source media.
ERROR: Failed installing fileset "HPNPL.HPNPL-MAN,r=E.10.34". Check
the above output for details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

[Jonathan Fife]

Can you do a 'tar -tvf /tmp/HP11e134.SD' without errors?

[Simon Yap]

I have tried to install HP11e134.SD(this suppose to works) but it wasn't works and that is why I trying to install the older version which is HP10e134.SD.

I reinstall HP11e134.SD as per Clay guide with enabled:-
1) Reinstall filesets even if same revision exists
2) Reinstall files even if same one already there
3) Allow installation of lower version than current
4) Allow installation of incompatible software


While in installation suspended:-

In Product summary showed and the log error was same with my first replied:-

HPNPL E.10.34 Not Processed Yet, Corrupt Ready with Errors

[Simon Yap]

Jonathan,

I attempted ur guide tar -tvf and its retained without any error. Showed all files.
Thanks.

[Michael Steele_2]

Simon:

I'm pretty certain that the problem lies with your initial download procedure that is corrupting the HPPI depot. Verify this with this command:

swlist -d @ /tmp/HP11e134.SD

A recognized depot will be reported or not.

If not then a binary transfer with ftp is the safest way to download or 'save target as'.

[Simon Yap]

Michael,

I was thought about that too. I did downloaded twice and ftp twice but still same.

# /usr/sbin/swlist -d @ /tmp/HP11e134.SD

# Initializing...
# Contacting target "gdamsed1"...
#
# Target: gdamsed1:/tmp/HP11e134.SD
#

#
# Bundle(s):
#

J4189-11001C E.10.34 Hewlett-Packard JetDirect Printer Installer for Unix


I also performed "what HP11e134.SD" and it showed all files.

[Michael Steele_2]

Then swremove the old jetadmin file. This is what's holding you up.

swlist -l fileset | grep -i jet

swremove

swinstall

II. INSTALLATION INSTRUCTIONS
*******************************

* HP-UX 11.X OPERATING SYSTEM ON AN HP9000 SERIES 700 OR 800
OR IA64 SYSTEM

This version of HP's JetDirect Printer Installer for UNIX is
installed using the swinstall program that comes with
HP-UX 11.X.

To update to version E.10.34 of HP's JetDirect Printer
Installer for UNIX, on HP-UX 11.X workstations:
1) Log into the system as root.
2) Copy the software file HP11e134.SD to the /tmp
directory.
3) To check to see if there is a previous version of HP's
JetDirect Printer Installer for UNIX utility, enter
"/usr/sbin/swlist" at the console. This will display a
list of software that has been installed on the system.
If there is a previous version or older version of JetDirect
Printer Installer for UNIX, enter "/usr/sbin/swremove HPNPL"
at the console. This wlll remove the previous instance of the
JetDirect Printer Installer for UNIX.

ftp://ftp.hp.com/pub/networking/software/jdprninsten.install.unx

[Simon Yap]

Michael,

Thanks, thats is a great help.
See below that I attempted:-


List the file installed:-

# /usr/sbin/swlist -l fileset |grep -i jet
# HPNPL E.10.34 Hewlett-Packard JetDirect Printer Installer for Unix
HPNPL.HPNPL-MAN E.10.34 Standard Man Pages for JetDirect Printer Installer for Unix


Indeed, it exists. Attempts to remove.

# /usr/sbin/swremove HPNPL


Removed the HPNPL, re-list the file:-

# /usr/sbin/swlist -l fileset |grep -i jet
#

Re-list the Product:-

# /usr/sbin/swlist HPNPL
# Initializing...
# Contacting target "gdamsed1"...
ERROR: Software "HPNPL" was not found on host "gdamsed1:/".
#

Re-try removing if got any:-

# /usr/sbin/swremove HPNPL

======= 08/12/06 01:20:36 SST BEGIN swremove SESSION
(non-interactive) (jobid=gdamsed1-0038)

* Session started for user "root@gdamsed1".

* Beginning Selection
* Target connection succeeded for "gdamsed1:/".
ERROR: Could not apply the software selection "HPNPL"; it is not
available from depot or root "gdamsed1:/".
* Software selection failed for "gdamsed1:/".
ERROR: Cannot continue the "swremove" task.
* Selection had errors.



======= 08/12/06 01:20:39 SST END swremove SESSION (non-interactive)
(jobid=gdamsed1-0038)


All clean, might be. Try to install again.
Michael, FYI, all the while I performed the installation was followed through this link.
I'll re-install HPPI with the same steps in the link you gave.

Unfortunately the error still appears.
Error message as previous reply.

[Jonathan Fife]

Did you get the depot from HP or from another source? It looks like the depot itself is corrupt somehow.

You could try doing a tar -xvf on the .SD (do it from an empty directory off of /tmp so you don't tarbomb your /tmp. eg
mkdir /tmp/test_hppi
cd /tmp/test_hppi && tar -xvf /tmp/HP11e134.SD).

[Michael Steele_2]

jet admin 10.34 is the latest hppi version so it looks like you've installed hppi. Why don't you type in the command hppi and see if it launches

[Andrew Rutter]

hi,

NOTE: The bundle "J4189-11001C,r=E.10.34" is already installed. If
you wish to reinstall this bundle, change the "reinstall"
option to "true".


you could always try the above message you are getting to re-install it.

either at commandline or manually rum swinstall and point to the directory and change the options here to "true"

Andy

[Simon Yap]

First of all, I would thank you all for your greatful help. Thanks again.
__________

Michael,

As per your previous reply, once I performed the aborted installation. Eventhough the hppi has added in shell but not the file and folder. Unable to run.

# whereis hppi
hppi: /usr/bin/hppi /opt/hpnpl/man/man1/hppi.1
# /usr/bin/hppi
ksh: /usr/bin/hppi: not found

Folder has created but that is only man pages installed. No execute or script was installed.

# pwd
/opt/hpnpl

Inside this folder was nothing. Only man pages.

___________

Jonathan,

The source I got from the HP depot. I already downloaded more than twice.

Extracted the file and completed successfully.

#tar -xvf HP11e134.SD
x catalog/HPNPL/HPNPL-SL-AUX/INDEX, 406 bytes, 1 tape blocks
MORE MORE MORE FILES

# ll
total 7312
-rwxrwxrwx 1 root output 3737341 Aug 11 21:38 HP11e134.SD
drwxrwxrwx 3 bin bin 96 Aug 12 05:04 HPNPL
drwxrwxrwx 4 root sys 96 Aug 12 05:04 catalog

Files looks good.

________________

Andrew,

Here is the option I selected:-

[X] Create target path if not there already
[X] Mount filesystems in /etc/fstab or /etc/checklist
[X] Reinstall filesets even if same revision exists
[X] Reinstall files even if same one already there
[X] Use checksum when checking if file is the same
[ ] Compress files during transfer
[ ] Allow creation of multiple versions
[ ] Defer configuration
[ ] Enable auto-recovery of product for load errors
[ ] All targets to resolve the source locally
[X] Allow installation of lower version than current
[X] Allow installation of incompatible software
[X] Autoselect dependencies when marking software
[X] Enforce dependency analysis errors in agent
[X] Enforce script failures
[X] Enforce disk space analysis errors


I even tried on "Allow creation of multiple versions".

__________

[Simon Yap]

Hello All,

Since I can extract the file with no issue, can I compile it and make install without using swagent?

It just my thought and I think it wont work.

[Simon Yap]

Re-ftp the installer. I can't imagine that I downloaded few times to get the proper file. Eventhough I was successfully tar-ed the corrupted file.

Thanks for your great support.