Unable to take ignite backup

[Vee_1]

Hello ,
Am unable to take the ignite backup after upgrading the Ignite-UX (11.11 N-class)
to C.7.5.142 (Previously C.6.6.93).I got the following error message while taking the image.
* Checking Versions of Ignite-UX filesets

* Scanning system for IO devices...

WARNING: send_smapi_command_listener: smapi_send_and_wait failed, got: CONTINUE

WARNING: send_smapi_command_listener: smapi_send_and_wait failed, got: CONTINUE

ERROR: Unable to initiate connection to IO listener: Error 0 (errno = 0)

ERROR: Could not write disk information file

[Steven E. Protter]

Shalom Vee,

Yet another reason to not use ignite-ux for upgrades.

I'd suggest getting a more current version of Ignite from http://software.hp.com


Ignite is free.

SEP

[Jaime Bolanos Rojas. · Accepted solution]

Vee,

Version C.7.6 (June 2008) which fixed that specific issue that you are having!

Regards,

Jaime.

[Vee_1]

Thanks SEP and Jaime .
But we dont have problems on the sameigniteUX version running in other servers.Can you help to get the latest pax patch for the version C.7.5.142 to overcome this issue.

Thanks.
vee.

[Jaime Bolanos Rojas.]

Vee,

Ignite-UX does not work with patches, once an error is found that specific issue is fix on the next release of ignite.
In this case you got the option to go back to the previous version or get the newest one.

It´s likely to have just the error on one server and not the others.

Regards,

Jaime.

[Vee_1]

Thanks Jaime.
I do agree that.But the same igniteUX version working on otherservers.My onsite support team tested this and we did implement this on most of the servers inorder to maintain the same igniteUX versions on all the servers.If am going to install new version means i have to tell the valid reason.

[Jaime Bolanos Rojas.]

Vee,

I understand your situation, my advise on this case would be to open a Case with HP support, they will tell you the same thing that I am telling you, but at least you can backup your decisions to upgrade or downgrade with that.

Regards,

Jaime.

[Vee_1]

Ultimately i got the answer from the forum itself.
There are some unclaimed devices in my system which could cause this error.
So the latest JUNE08 patch is a fix for that.

Thanks for all ur help
Vee.

[Vee_1]

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1227849