Unexpected exit memory fault when using Sam to modify password of user

[ramprakash surulirajan]

I am getting following message when trying to modify a user's password using sam.I am able to add users but when modifying the user password is when I get it.Initially the system is generating a user number.

UNEXPECTED EXIT: process LANG=C LC_ALL=C /usr/sam/lbin/samx -C -p 1905 -s users /usr/sam/lib//ug.ui exited with a non-zero exit status. sh: 2042 Memory fault

[Steven E. Protter]

There is a sam patch for that.

HP-CLIC-SAM B.11.11.02 SAM Support for HP-HyperFabric
PHCO_25870 1.0 cumulative SAM patch
PHCO_27908 1.0 libsamalloc cumulative patch


For 11i



For 11.00

PHCO_17058 1.0 cumulative SAM/ObAM patch
PHCO_21187 1.0 cumulative SAM/ObAM patch
PHCO_22269 1.0 cumulative SAM/ObAM patch
PHCO_23876 1.0 cumulative SAM/ObAM patch
PHCO_25902 1.0 cumulative SAM/ObAM patch
PHSS_20149 1.0 SAM Kernel Tunable Parameter Sets
PHSS_20736 1.0 LIBISAMSTUB patch


Posting your OS version saves me work.

SEP

[Pete Randall]

The first thing I would suspect is patches, which I would check for you but you didn't mention what OS version you're running.

Try loading the latest SAM/OBAM patches.


Pete

[Ross Zubritski]

This one reeks of "stinking patches"

P.S. Speaking of stink, howdy Pete ;)~~

Regards,

RZ

[Pete Randall]

Charming as always, I see. Where the Hell have you been RZ?


Pete

[Robert-Jan Goossens]

10.20 ????

Europe
http://www5.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000065679432

Us
http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000065679432
KBRC00002798

Robert-Jan.

[Ross Zubritski]

Pete,

Been having to work for a living....... Week in Phoenix with HP, Week in Vegas with EMC....... Dirty job, but someone has to do it!! Glad to see you are alive and well. See you in Atlanta.

RZ

[ramprakash surulirajan]

I am running HP-UX 10.20

[Robert-Jan Goossens]

Ramprakash Surulirajan,

Can you open the documents I have provided, they seem to match your discription. If not do next command in this order,

swconfig latest Sam patch. Try again to enter the sam user area

# swconfig \*
Try again to enter the sam user area

reinstall the sam patch or install the newer one if you have it available

http://www5.itrc.hp.com/service/patch/patchDetail.do?patchid=PHCO_22268&context=hpux:800:10:20

NOTE: The installation of this patch does not require a re-boot.

Re-loading the sam patch will normally fix the problem.

Robert-Jan.