upgrade issue

[Rick Garland]

Hi all:

One of my peers is trying to do an upgrade on an Itanium. He is getting the following error messages from below. As I have not done upgrades (I reload from scratch) I am unfamiliar with the messages.

Any ideas out there?



* Building a new kernel for configuration 'import.config'...

ld: Unsatisfied protected symbol "tape2_install" in file "/usr/conf/lib/libsio.a[tape2.modmeta.o]"

1 errors.

ERROR: The kernel build did not succeed: ld: exit 1

The arguments that were supplied to the linker are the linker

are stored in file /stand/failure_ldargs.

ERROR: The command "/usr/sbin/mk_kernel", which is used to rebuild

the kernel, has failed. Because kernel-related filesets were

installed, this command must be executed by "swinstall",

without failures, before the load can continue. Check the

above output for details about the failure.

[Torsten.]

tape2???

What type of server and -important- what release of media?

[Scott Riley · Accepted solution]

You have the tape2 driver defined in /stand/system, but it's not supported in the release you are upgrading to. Delete the tape2 entry from /stand/system and redo the upgrade, or check out patch PHKL_33969.

[Rick Garland]

Sorry for the confusion.

I verified it is an L1000 running HPUX 11.11 and the upgrade is going to 11.23.

[Rick Garland]

Hi all:

Found the KBRC00015948
Described what is happening - remove the tape2 driver.

Many thanks!

[Scott Riley]

Then it is definitely an issue of 11.23 not supporting tape2:

"( SR:8606413437 CR:JAGaf73298 ) The SIO native tape driver tape2 was not completely removed from the HPUX 11.23 kernel leaving the unresolvable symbol tape2_install. If a user upgrading from HPUX 11.11 to 11.23 has the tape2 driver built into their 11.11 kernel, the upgrade process attempts to link in the symbol tape2_install."

Just remove tape2 before doing the upgrade and it should work.

[Rick Garland]

Thanks Scott.