CentOS 6.3 unable to install in DL360e Gen8 Server

[Ragie]

Hi,

I have a new DL360e Gen8 Server with B320i/512MB Controller.

It has 2 x 450GB SAS HDD and a SAS License Key.

We already inputted the SAS license key so that it can support SAS drives.

We set the RAID into mirrored mode using the Intelligent Provisioning.

In the Intelligent Provisioning we can see the two hard drives.

But when we are installing CentOS 6.3 on it, in the middle of the installation it shows an error.

"NO HARD DISK FOUND"

We try to find firmware update or driver for the controller but we could not find any.

Can someone help me in this matter or if anyone encountered this problem and found a resolution can you please tell me how to solve this

Many Thanks and God Bless.

[PGTRI]

hi,

You need the controller driver.

Please try with this one.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5249571&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_0c985884c4394c2d975e31e7e3%257CswEnvOID%253D4103%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

Thanks

regards,

[Ragie]

Hi PGTRI,

How can i install the driver if i can't install the OS first?

[PGTRI · Accepted solution]

hi,

Here are the steps:

1. Download RHEL 6.3 Software Driver Update and extract it.
2. Copy hpvsa-1.2.4-4.rhel6u3.x86_64.dd to a USB Key formatted as FAT32.
3. Once the floppy driver diskette ready on the USB Key and the Array is being created, is time to begin the CentOS 6.3 installation by booting from the DVD.
4. On the main installation menu for CentOS, mount the USB Key with the driver on it. At the installation menu, select the installation method (just highlight it) and hit “ESC” key to receive the "boot:" prompt
5. At that "boot" prompt enter the following command: linux dd blacklist=ahci
6. Hit ENTER Select Yes for driver diskette, Select the USB drive.
7. Select the driver disk image and select OK .
8. Continue the OS installation, then just click select the logical volume where to install the CentOS 6.3.

Thanks

regards,

[Ragie]

Hi PGTRI,

I extracted the rpm file but the format is .cpio.
Can i use this or i should use the .dd format?

Can you please tell me also how to extract the rpm file into a .dd format file?

[Ragie]

Hi PGTRI,

Your guide works man.

Thank you so much, you saved my day.

By the way heres the right link for the driver:

link for the driver

[Jimmy Vance]

The RAID functionality for the B120i and B320i controllers in the "e" series ProLiant servers is provided by a software driver. Unlike the cciss/hpsa driver for the "p" series Smart Array controllers, the driver for these software RIAD controllers is closed source and offered in binary form only. Currently the drivers are available for RHEL and SLES. You should be able to use the RHEL driver with CentOS but it is not a supported option.

You need the hpvsa driver in "dd" format to use for installation. The link is here

Whenever you update the kernel, you will need to install a new version of the hpvsa driver

[stepan_sdn]

Yes it is really works, thank you very much.

[noodlesatf]

Sorry to bump an old thread, but when I tried this method, the DVD drive magically disappears. It prompts me to install a driver to make it work. Did anyone else run into this?

[ycng76]

"Whenever you update the kernel, you will need to install a new version of the hpvsa driver"

There is new binary RPM kmod-hpvsa available to be downloaded. If I update my kernel to 6.4 from 6.3, do I just install the kmod-hpvsa rpm for 6.4 ? If not that simple, can you help to provide the update instruction?

[Tonux]

I juste wanna add this: don't use a LiveDVD Image... that doesn't work, the installation process never display the message to add a driver. 

[joseph_r_firth]

Ragie

We too faceing same problem. We follow the HP recomnded way (as per web site) but still we unable to install the OS.

Can you share steps and correct files with us.

---

@Ragie wrote:

Hi PGTRI,

Your guide works man.

Thank you so much, you saved my day.

By the way heres the right link for the driver:

link for the driver

---

[Ragie]

Hi Joseph,

Kindly check this link.

HP ProLiant Gen8 Servers - Loading B120i/B320i Driver for CentOS 6.3 Installation

[joseph_r_firth]

Dear Ragie,

When we install the .dd file error messaing apper and say this is not correct file. I think file in HP site is not correct file. 

Can you help me on that. 

Joseph.

[Ragie]

Do you have the same controller on the server B320i?

[Ragie]

Hi Joseph,

Download the right driver.

If you are installing RHEL 6.1, download the file with rhel6u1 and so on.

[joseph_r_firth]

Thanks its work.

[lissacoffey]

1. Download RHEL 6.3 Software Driver Update and extract it.
2. Copy hpvsa-1.2.4-4.rhel6u3.x86_64.dd to a USB Key formatted as FAT32.
3. Once the floppy driver diskette ready on the USB Key and the Array is being created, is time to begin the CentOS 6.3 installation by booting from the DVD.
4. On the main installation menu for CentOS, mount the USB Key with the driver on it. At the installation menu, select the installation method (just highlight it) and hit “ESC” key to receive the "boot:" prompt
5. At that "boot" prompt enter the following command: linux dd blacklist=ahci
6. Hit ENTER Select Yes for driver diskette, Select the USB drive.
7. Select the driver disk image and select OK .
8. Continue the OS installation, then just click select the logical volume where to install the CentOS 6.3.

Thanks

[Anticross]

Writing here cause have same problem but with CentOS 6.8 . Done everithing as said - load from DVD, than type: linux dd blacklist=ahci in boot promt, than hit "Yes" when asked about driver diskette. After that I'm choosing file extracted from 

hpvsa-1.2.14-111.rhel6u8.x86_64.dd.gz

to the usb-stick. Download it from here: http://h20564.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5249571&swItemId=MTX_c9c149709fc546d5b1397cd55f&swEnvOid=4103#tab3

cause don't find any CentOS drivers, only for Red Hat. After that system searching for new hardware and lost my dvd-drive :(. Next message is to choose image file from any source, and the only source avalible is my usb-stick. What I'm doing wrong ?

[Anticross]

OK, Folks I found the solution. It's important when you have 320i controller(not 120i) you don'n need to write blacklist=ahci, just only: "linux dd" in boot promt, than as usual select driver from usb, and mirracle - the dvd is working, driver is loaded and installation beguns.