DL360 G2 NIC Problem

[Todd Bizhev]

Machine is running W2K SP4. NICs are 2x HP 7780 Gigabit card.
Problems started a week ago with the server locking up at 3 am. Black screen and no responce. At reboot W2K seemed to have forgotten its NIC drivers. When I tried to install, it gives me "The required hardware is not present in the system or the software/firmware doesn't apply to this system". At the 3d attempt under safe mode I was able to install and after reboot the machine came up fine. Server locked up again the following night. Now in BIOS for MAC address for NIC 1 and NIC 2 listed as NIC Disabled. But in PCI embeded they are at IRQ 5 and 10 respectively. Also received a message PXE-E01: PCI Vendor and Device IDs do not match! at boot! Do you have any advice?

[Steven E. Protter]

Shalom,

1) You posted this to Linux and won't get good windows help here.
2) I think you have a hardware problem. Call hardware support and have them check them out. If they are bad your system board will have to be replaced.

You may have a hardware diag cd with the server. Boot off of it and run tests.

SEP

[MrKiwi]

Can you boot from the SmartStart CD?
If so you can usually pinpoint most hardware problems there.
SmartStart 7.6 is available - you probably got 7.4 with your machine, but either should work.
Windose seems to have a paradigm of "Presume the hardware is perfect" so discrepancies or crashes like this *usually* point to hardware, as the above poster pointed out.
Also check out the maintenance cd - there may be updated firmware which fixes the problem (not likely but its always worth checking to see if there is new firmware available)
HTH

[Ragu_3]

The HP list moderator is requested to move this question to its specific area, the OP is not focussed on what he wants!