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12-05-2023 08:27 PM - last edited on 12-17-2023 05:39 PM by support_s
12-05-2023 08:27 PM - last edited on 12-17-2023 05:39 PM by support_s
ILO5 Firmware Upgrade
While doing ILO5 Firmware upgrade on linux servers , on some servers I encountered this message , not sure if I say ‘yes’ or ‘no’ on prompt to move forward. There are are about 84 servers where I got this messages . Any advice please to resolve this.?
************************************************************************
[root@csiapgpp02 hp-scexe-compat]# ./CP058307.scexe
Flash Engine Version: 2.5.1.0
Name: Online ROM Flash Component for Linux - HPE Integrated Lights-Out 5
New Version: 2.97
Current Version: 2.60 (12/06/2021)
The software is installed but is not up to date.
Do you want to upgrade the software to a newer version (y/n) ?y
CAUTION: A Trusted Platform Module (TPM) has been detected in this system.
Failure to perform proper OS encryption procedures will result in loss of
access to your data if recovery key is not available. Recommended procedure
for Microsoft Windows(R) BitLocker(TM) is to "suspend" BitLocker prior to
System ROM or Option ROM firmware flash. If you do not have your recovery key
or have not suspended BitLocker, exit this flash: Failure to follow these
instructions will result in loss of access to your data.
Do you want to continue now?
******************************************************************************************
Satyen Bhama | sbhama@aep.com: 1 (248)-840-5164
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12-09-2023 07:02 PM
12-09-2023 07:02 PM
Re: ILO5 Firmware Upgrade
Hi @satyenbhama,
Good day!
Checking the sources we see the below :
"If you attempt to perform a system ROM or iLO firmware update on a server with a TPM or TM installed, iLO prompts you to suspend or back up software that stores information on the TPM or TM. For example, if you use drive encryption software, suspend it before initiating a firmware update. Failure to follow these instructions might result in losing access to your data."
You may have to suspend the TPM, however we would request you to log Case with HPE to assist / confirm on this.
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]