Kdump service not working when hp agents are running.

[xaxoo]

Hi !
I have some problems with kdump services in RH5. During system hang capture kernel is no loading - console diplay messages like in the attachment. This problem never occure if I turned off hp-snmp-agents, hp-health services (then kdump works properly). I think there might be some problem with hardware's software and OS.
Additional problem occurs after boot when the dump is finished - server is noreachable by network (it's occure recently during tests). Thanks for any help :)

[Paul Autore]

What version of PSP did you install? My kdumps have always worked until today. For the first time, I installed 8.50 and none of these servers will kdump. I will uninstall its components and install the trustworthy PSP 8.30
Have you opened a case or found a solution?

[xaxoo]

Hello Paul,

Here is my configuration. The PSP is 8.30 for all product excluding HP System Health Application.
I didn't open any case yet. On solution is to disable hp-agents and kdump work properly, but this is not acceptable on our site.
If I find sollution I will post on this topic. Please let me know if you find sollution.

HP Proliant Smart Array Controller AMD64/EM64T Driver for Red Hat Enterprise Linux 5 AMD64/EM64T --- 3.6.20-30
HP Array Configuration Utility --- 8.30-5.0 8.60-7.0
Enablement utilities for HP StorageWorks fibre channel storage arrays --- 1.1-9
HP System Health Application and Command Line Utilities --- 8.3.1.2-2
HP iLO Channel Interface Driver --- 8.3.0-118.rhel5
OpenIPMI +HP --- 8.3.1-15.rhel5
hp System Management Homepage Template Package --- 8.3.0.9-13
Insight Management Agents(SNMP) for HP ProLiant Systems --- 8.3.0.27-24
HP Command Line Array Configuration Utility --- 8.30-5.0
hp Insight Diagnostics --- 8.3.0-14
hp High Performance ILO2 Mouse X Driver for Linux --- 1.1.2-33
hponcfg - An RILOE II/iLo online configuration utility --- 2.2.0-5
HP System Management Homepage --- 3.0.2-77
HP Version Control Agent for Linux --- 6.1.0-5
The NET-SNMP runtime libraries. --- 5.3.2.2-5.el5
A collection of SNMP protocol tools and libraries. --- 5.3.1-19.el5
Online ROM Flash for Linux - Power Management Controller (c-Class blades) --- 3.4
HP Smart Array E200i Controller --- 1.84
Integrated Lights Out Firmware --- 1.81
Online ROM Flash Component for Linux - HP ProLiant BL465c G1/BL465c G5/BL465c G6 (A13) Servers --- 2009.12.08

Regards.

[Paul Autore]

My blades (G7) are too new to work with PSP 8.30, causing a blank HP Homepage. After rebuilding a server from scratch (and testing kdump as I went along), I manually updated 8.30 to 8.50 using 'rpm -UVh' on the components that were important. Homepage is working fine and so is kdump. My kdump was still working with 8.30 health and snmp-agents running, but Homepage was useless.
I will open up a case about PSP 8.50 and kdump. The key is to install PSP components via RPM. I never install any HP drivers over native RH drivers.