Local insight page on Linux only shows "overall status"

[Michael Sutton]

I recently realized that no alerts were being sent from one of our Linux servers, and updated an incorrect SNMP string. After restarting HPASM, the insight page only lists "Overall Status" on the front page - but none of the other categories. I have another identical Linux box (where I've yet to correct SNMP) that list all the normal areas fine. Any thoughts? Thanks.

[Ross Minkov]

I assume this is a ProLiant server. Have you installed the whole ProLiant Support Pack (PSP) for Linux? or just hpasm? What version of the PSP? What distro is the server running? If you installed the whole PSP, did you use the deployment utility provided with it? Did you get any errors during installtion?

-Ross

[Michael Sutton]

We are running RedHat EL4, and PSP 7.3 would have been used in the install. Using the "HPASM status" command shows every component is running.
Being a relative Linux Newbie and "inheriting" this server from others who original set it up, I'm learning as I go here.
Q: How can I check the version info, and
Q: Would it simply be best to just reinstall?
(If so, does that process in any way interrupt normal network connectivity or functionality? We have a live Oracle database running here...)

I appreciate your time and assistance.

[Ross Minkov]

You can reinstall the PSP at any time. Actually it's better if you it as you didn't install the PSP yourself the first time. Just make sure you use the LDU (Linux Deployment Utility) provided with the PSP. It comes as a script with the name install730.sh. Just run the script.
It's save to reinstall the PSP, it won't auto reboot the server or anything like that. When reinstalling it will check what smart components are already installed and tell you that you don't need to install them again. If it finds any components that were not installed it will install them for you. Make sure you read the PSP deployment manual first as there are some rpms that you need to have installed (prerequsites).

HTH,
Ross

[Michael Sutton]

I'll try that tonight and post my results...

[Michael Sutton]

*sigh*
I downloaded the latest PSP, copied it to the server, and extracted to a temp folder.
Trying to run the install730.sh script through the GUI simply does nothing.
If I browse to that temp folder and then simply type "install730.sh" it just says no such file/folder exists. All documentation simply points to run that command. What am I missing?

Thanks for your help and patience!

[Ross Minkov · Accepted solution]

Hmmm.... maybe you are missing "./" in front of the install730.sh...?

Here is step-by-step:

1. tar xvf psp-7.?0.*.en.tar
2. cd compaq/csp/linux
3. ./install7?0.sh
If you get prompted to install glut, gdk-pixbuf or any other RPM packages, hit Enter to accept the default answer Yes [Y].
4. Watch the install and review log files.
If you get any errors or warnings review the /var/log/hppldu.log file to determine the cause. Common causes include:
minimum kernel version requirements were not met;
required libraries were missing;
kernel source was not available to build components that are provided as source;
and build tools or environment were not available.
If you got any error(s), correct the error condition(s) and re-run the HP ProLiant Deployment Utility (install730.sh).

HTH,
Ross

[Michael Sutton]

OK - all is well now after the reinstall.
I had originally downloaded PSP on a windows box, and then copied it over to the linux box via smb, and extracted through the GUI utility.
It simply would not run correctly. After redownloading directly to the linux box and extracting/launching as you suggested, it worked fine. The insight management page is now also corrected.

Thanks.

[Michael Sutton]

Problem solved after correct PSP reinstall.

[Ross Minkov]

Great! Now you try "/sbin/hplog -v" if you want. This is the hp ProLiant Integrated Management Logging (IML) utility. See the man page for other hplog switches.

:)
Ross