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12-06-2005 09:26 AM
12-06-2005 09:26 AM
I am having some audio problems with my laptop. Current operating system is XP home edition. Everytime I try and play a music file this is the message I get:
"cannot play back the audio stream: no audio hardware is available, or the hardware is not responding"
The sound use to work, so I know the hardware is available, but I don't know how to fix this problem. I thank and appreciate to anyone who can help me fix this problem.
Thank you
Solved! Go to Solution.
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12-06-2005 11:13 AM
12-06-2005 11:13 AM
SolutionGo through the following web link.
http://support.microsoft.com/?scid=kb;en-us;q236396
All the best!
Chandan
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12-06-2005 10:09 PM
12-06-2005 10:09 PM
Re: Audio Problem With Pavilion N5425...
You can check if windows and directX detects any problems, go to START->run and type: dxdiag (hit enter)
IN the sound and music tab you can test your sound and at the bottum is displayed if there are any problems.
Something else you can try is to remove the soundcard, reboot and it will reinstall the soundcard.
Another thing is, did you test your speakers on another system? or can your test your soundcard with another speakers?
Have a nice day,
HTH, Ronald
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12-07-2005 01:53 AM
12-07-2005 01:53 AM
Re: Audio Problem With Pavilion N5425...
First check the device manager and see if windows says the sound is working.
start >settings >control panel >system >hardware >device manager
Also in the Control Panel is a sound Icon. You can view even more info from that and test the system using sound files.
If all looks OK, try reloading the device driver for your particular sound card.
here is a link explaining the how to troubleshot your problem..
http://www.directron.com/howtobuilyou.html
Rich
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12-07-2005 03:38 AM
12-07-2005 03:38 AM
Re: Audio Problem With Pavilion N5425...
ESS Allegro PCI Audio (WDM). I don't how to recognize if there is any problem or not there?
Is there anyway I can download the sound driver because I don't think I have the original cd? If so, where would I be able to download the driver?
Thanks
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12-07-2005 03:43 AM
12-07-2005 03:43 AM
Re: Audio Problem With Pavilion N5425...
one more thing I forgot to add. When I tested the sound in the diagnostic for microsoft synthesizer...it prompted me with no sound driver found, but when I tested the sound with ESS Allegro the sound played. It seems like my sound card is working, but the microsoft synthesizer is not. I appreciate everyone that is helping me solve this problem.
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12-07-2005 04:44 AM
12-07-2005 04:44 AM
Re: Audio Problem With Pavilion N5425...
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12-07-2005 06:14 AM
12-07-2005 06:14 AM
Re: Audio Problem With Pavilion N5425...
How would I do what you are recommending? I am not a technical person.
Thanks
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12-07-2005 10:29 AM
12-07-2005 10:29 AM
Re: Audio Problem With Pavilion N5425...
If you think the sound card is working, then got to:
START > RUN and type in SNDVOL32
That will display your volume levels. Make sure of all the setting and that none are on MUTE. (check the OPTIONS > PROPERTIES too)
Rich
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12-07-2005 10:42 AM
12-07-2005 10:42 AM
Re: Audio Problem With Pavilion N5425...
Here are the posted drivers for the specified PC per HP....
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=65187&lc=en&cc=us&dlc=en&submit.y=8&submit.x=10〈=en&cc=us
Rich
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