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Blue Screen with BugCheck 7F

 
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Frequent Visitor

Blue Screen with BugCheck 7F

Hey,

Getting a BSOD with bugcheck 7F.

I have a Microsoft Windows Server 2012 Datacenter Version 6.3.9600 Build 9600 and Microsoft Windows Server 2012 Server R2 HP ProLiant BL460c Gen8 Server x64-based PC 160GB memory. 

3 REPLIES 3
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HPE Pro

Re: Blue Screen with BugCheck 7F

Dear Darav27


the information is too insufficient for a such comprehensive topic.
it may be a HW or SW (OS level) issue, but to identify it - I think the best way will be to open a ticket and with the help of the logs from your system, we will be able to solve the problem.

Everything else will be just a guess.

 

Thank you!

 

I am an HPE Employee

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HPE Pro

Re: Blue Screen with BugCheck 7F

It would be better if the server has captured a Crash Dump / Memory Dump and Get this analysied from Microsoft /HPE team. If server has captured one, please get a Ticket and get analysed. 

Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7f--unexpected-kernel-mode-trap

 

Also, check if the issue on below adivisory matches for the issue faced on server:

https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0123447

 

I am an HPE Employee

Accept or Kudo

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HPE Pro

Re: Blue Screen with BugCheck 7F


Refer the advisory as shared below, if matches the scenario, refer solution section and perform the same. This advisory corresponds to Microsoft Windows Server 2012 Server R2 installed on a HP ProLiant BL460c Gen8 Server.

Title: Microsoft Windows Server 2012/2012 R2 - BSOD with BugCheck 7F
https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0123447


Solution
FIX:Microsoft Windows Server 2012 Datacenter

Click here to access the Microsoft KB article titled "Update that improves cluster resiliency in Windows Server 2012 is available" Non-HPE site.


Microsoft Windows Server 2012 R2 Datacenter

Click here to access the Microsoft KB article titled "Stop error in vhdmp.sys in Windows 8.1 or Windows Server 2012 R2 virtual machines" Non-HPE site.


Hope this Helps !

I am an HPE Employee

Accept or Kudo