Fill took not working in WORD & Publisher

[Jules]

Op sys win XP home, Office 2003.
The fill tool is not working in Publisher. When you fill an object no colour appears in Normal view, but if you go to print preview you can see the colour. The transparency is set to zero.
In WORD no colour fills in boxes or in word art, and none is seen in print preview. No lines can be coloured.
Things I have tried are:
Changed monitor screen resolution, tried both 16 and 32 bit colour.
Repaired MS Office, Set office back to defaults, uninstalled office and reinstalled.
What now?

[Ronald Postma]

Hi Jules,
Have you updated office?
Go to www.microsoft.com and on the left you have "Office Update" (may have to scroll down a bit.
Keep updating untill there are no updates left.

I never heared of this problem BTW, but this should be a good next step,

HTH,
Ronald

[Jules]

Have updated office with all updates

[Dexter Filmore · Accepted solution]

See if this fixes your problem:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;833258

Good Luck

[Jules]

Dexter - you marvelous person - thank you - will award points.

[Jules]

By the way - how did you find it - I used key words "color" and "fill" to search the MS Knowledge base but didn't get anything.

[Dexter Filmore]

Glad to hear it worked. I actually did a google search using the keywords: word 2003 fill problem.

All the best.

[Jules]

Thanks again Dexter

[Roger Faucher]

Jules:

Please don't forget the points. Thanks and make a great day!

Roger

[Jules]

Hi Roger
I gave points to Dexter who solved the problem absolutly.

[Dexter Filmore]

Actually Jules, it still says unassigned next to my post (and the others as well).

Thanks

[Jules]

Just gave 10 points to Dexter AGAIN.
Maybee the moderator can check to see why the assignment of 10 points the first time did not appear to register.

[Jay Bollyn]

Hi Jules,

FYI

After selecting the number of points you wish to assign, you need to click the 'submit points' button.

I see that your points have been assigned.

:-) Jay