hp nc4010 fan noise

[vadim piombo]

Hello,

my brand new notebook (2 weeks) had the motherboard changed after a default.
Now the fan cooler is always on, and no difference if it is AC powered or on batteries.
Tryed to change settings in the bios screen but nothing happened.
Question:
Is it normal that the fan (very very noisy) is always on?
Thank you for the help.

[Roger Faucher]

Vadim:

What OS are you running? What BIOS version? Is it F.2F? If not try: (assuming XP Pro)

http://h18007.www1.hp.com/support/files/hpcpqnk/us/locate/64_6015.html#0

Make a great day!

Roger

[Robert Lafayette]

i have a ze 4230, 1.8 ghz, 40 mgb hdd, 512 ram, everything same since inception.

my fan has been running constantly since i purchased it. was told via forums and hp assistence that this is fairly normal, though i still find it difficult to believe.

using xp home, sp 2,
and bios of KE.M1.71 03/16/2003.
see sys info attached...
and fan goes on and on and on...

if this constant fan running
can be corrected please advise also.

robert

[vadim piombo]

Roger, Robert,

Thank you very much for your posts.

tryed updating bios (F 2F): no results.

My collegue has the same notebook and the fan is NOT always onand very silent.

I have windows XP pro. sp 2
Processor 1.80 GHz
512 ram

Contacted tech assistance. They say it is NOT normal.
So in 1 or 2 day I will have again a visit from a tech guy bringing another motherboard and new fan.

I will let you know the news.

vadim

[Omar Senussi]

Vadim,
New machine.. already had motherboard changed.. still problems! I would say throw it back to HP an get them to fix it properly! It is still under warranty.

[vadim piombo]

Omar,

all the fixes are for free, but it is upsetting. I dont want to post about hp competitors but..

Vadim

[Omar Senussi]

Feel free.. let it all hang out!.. I know how frustrating these things are at the best of times.. but really, you should get it sorted properly by them.. you might as well.

Animo!

[vadim piombo]

Hello,

as promised I post this as an update.
The tech. guy arrived and discovered that the a cable connecting the fan had the platic cover broken. This was giving a wrong input to the fan detecting an higher temperature than the real one.

Now is fixed.

I want to thank all of you that tryed to help me in solving this problem.

vadim