"Do you want to save changes" message when replying in Outlook 2002

[Neil Davis_2]

Hi,

I have a user who receives the message "Do you want to save changes" when they reply to e-mails in Outlook 2002, it has only happened suddenly and I can't put my finger on why it is happening?

Could anyone help?

[Ganesh Babu]

is the message comes while clicking on "Send" button or "Reply" button??

Ganesh

[Neil Davis_2]

It comes when pressing the send button, after pressing the reply button...I hope that helps?

Cheers

Neil

[Antoniov.]

Neil,
message have some VBA code or macro or some attachment?
May be outlook ask confirm any VBA change; what does happen if your user don't confirm?

@Antoniov

[Neil Davis_2]

Anroniov,

If the user presses no or cancel the message gets sent as normal, if she presses yes to the message it gets saved to the drafts folder.

Cheers

Neil

[Jorge Pinto Leite]

Hi
Search in Options / Preferences if saving the sended messages is checked.
Check also in Advanced Options of Preferences the checked items of saving messages.
Hope this helps,
Jorge

[Neil Davis_2]

I have just noticed that she has hotbar installed which is spyware so I am going to completely remove it and see if that resolves the problem!

I will keep you posted....many thanks for all your help and time on this!

Neil

[Neil Davis_2]

Hi,

All fixed guys, by removing Hotbar from the PC it has sorted the problem!

Thanks for your help

Neil.