FTP Login Problems

[MJ26]

Interesting situation here. Client cannot FTP into a system. FTP is running fine on the VMS system. I am able to login successfully with my account. I have opened up a command prompt and connected to the system ftp>o system_name and it brings me to the login prompt. When I type in the clients userID, it logs me right out not even prompting a password. I have comapared this clients account on this system against another system they can successfully connect to. The only difference that I can find is that the Login Fails is at 30. There are no current intrusions. Would a simple password reset correct the issue, or could this be something else? Client is not in the office today, which is why I am posting this question, otherwise I would have tried a password reset. Any advice explanation is welcome. Thanks!

[Karl Rohwedder]

Perhaps the user uas been DISUSERed because of the number of login fails.
Perhaps you may post the UAF SHOW User output here.

regards Kalle

[EdgarZamora_1]

Have you checked whether his account has a valid default directory, not disuser'd, and login.com etc. are all ok? If he's allowed interactive login, you might want to try and see if you are able to successfully login interactively. You might wanna change the password too so you're sure that the password is right. You may also want to see what OPCOM console message comes out when you try the login.

Good luck.

[MJ26]

The client can log into their account normally. Their default login and login.com files work just fine. The user is not disuserd or have any other unusual flags. When they get back into the office, I will try and reset the password to try that avenue. And in terms of FTP, traditionally they use an application based FTP program, but for my troublshooting purposed I used a simple cmd prompt to run FTP, to take any application issues out of the equation.

[labadie_1]

do
reply/ena
and ask him to ftp and fail
you should get an error message clearing the case.

[labadie_1]

is there in the sylogin something for specifically this user ?
like

if user.eqs."SMITH" and mode.eqs...
then stop/id=0

[Andy Bustamante]

If you view the user again in authorize, are there any network restrictions?

Andy

[Peter Zeiszler · Accepted solution]

Since you are not getting to the password prompt then you should not be getting to the point where file ownership, login.com issues or any of the myriad of issues could cause problems.

Turn on your reply and watch the security messages.

Check if you have any FTP logicals setup that might be odd.

Does the account have TMPMBX and NETMBX as default and authorized privs?

[EdgarZamora_1]

Can you show us the output of SHOW LOG TCPIP$FTP* and also the OPCOM message(s) from the login failure would be most helpful.