OpenVMS 8.3-1h1 and WEBES V5.0

[R. Verkerk]

Hello,

I am trying to install WEBES v5.0 on OpenVMS 8.3-1h1. This is my error message:


WEBES 5.0 cannot be installed on this system
WEBES 5.0 supports VMS OS version 8.2-1 or higher only
Hence install/upgrade the current version of OS to 8.2-1 or higher version


Has anybody seen this before?

gr,

Robert Verkerk

[Volker Halle]

Robert,

no, I haven't seen this. Neither WEBES V5.0 nor OpenVMS I64 V8.3-1H1 yet...

But let me guess, WEBES V5.0 was built on 27-JUN-2007. There was no V8.3-1H1 at that time, so the kit could not have been tested against that version. Maybe they've got the version checking code wrong ?!

Does this message come from WEBES_INSTALL.COM or from some PRODUCT INSTALL command ?

Volker.

[Volker Halle]

Robert,

I've extracted WEBES_INSTALL.COM from the WEBES V4.5-1 .PCSI file and this message seems to come directly from WEBES_INSTALL.COM. If you look at the code, you'll probably 'see' the problem in the version check...

Edit WEBES_INSTALL.COM and correctly code the version string check. Please raise a call with HP to have this fixed.

I couldn't find the WEBES V5.0 release notes to check, whether this version is SUPPORTED on V8.3-1H1.

Volker.

[Volker Halle · Accepted solution]

Robert,

the WEBES V5.0 Release Notes can be found on the WEBES page:

http://h18023.www1.hp.com/support/svctools/webes/index.html

There also seems to be a 'NEW' WEBES V5.0 Patch Update, but no release notes/readme for it...

The WEBES V5.0 documentation also only talks about V8.2-1 or higher.

Volker.

[R. Verkerk]

Hello,

Volker you are right. I fixed it (quick and dirty) as follows:

replace in webes_install.com 8.3 with 8.3-1H1
replace in wccproxy_install.com 8.3 with 8.3-1H1

Than it works.

gr,

Robert Verkerk

[R. Verkerk]

hello,

For now it is solved. I made a call with HP to get a real fix.

gr,

Robert Verkerk