Patch ACRTL V200 for OpenVMS 7.3-2

[VMS Support]

I have built a test bed server with a simple OpenVMS 7.3-2 system disk and no other products.
I have been applying patches over the last three months. This is a pure and simple test the patch system.
Tried to apply the ACRTL V200 patch today and it hung.
It got as far as 90% completed and then appeared to hang.
Did a $Moni proc/topc - 100% cpu process.
Did a show proc/cont on this and it was running Librarian.exe.
This completed after approx 30 minutes.
However the Product install never came back to the $ prompt to say finished. Left it for Approx 30 minutes and then killed it via a control Y.
Anyone else had issues with this patch ?

Process PCSI$52 13:40:37



State COM Working set 1876

Cur/base priority 4/4 Virtual pages 12300

Current PC 809066E8 CPU time 0 00:06:36.13

Current PSL 0000001B Direct I/O 235315

Current user SP 7AE6B400 Buffered I/O 10411

PID 00000123 Page faults 131288

UIC [SYSTEM] Event flags C0000003
80000000


DSA99:[SYS0.SYSCOMMON.][SYSEXE]LIBRARIAN.EXE


$ product install VMS732_ACRTL/save_recov/recover

1 - DEC AXPVMS VMS732_ACRTL V2.0 Patch (maintenance update)
2 - DEC AXPVMS VMS732_ACRTL V1.0 Patch (maintenance update)
3 - All products listed above
4 - Exit

Choose one or more items from the menu separated by commas: 1

The following product has been selected:
DEC AXPVMS VMS732_ACRTL V2.0 Patch (maintenance update)

Do you want to continue? [YES]

Configuration phase starting ...

You will be asked to choose options, if any, for each selected product and for
any products that may be installed to satisfy software dependency requirements.

DEC AXPVMS VMS732_ACRTL V2.0: OpenVMS V7.3-2 ACRTL V2.0

Recovery data will be saved which will allow you to un-install
this kit. In the past, kit installations provided some level
of recovery capability by renaming all replaced files to
file_name.ext_OLD. If you wish, you can continue to do this.

Note that this will triple the disk space required for
this kit - one for the installed files, once for the saved
recovery data and once for the file_name.ext_OLD files.

Do you wish to have replaced files renamed
to file_name.ext_OLD [NO] ?: yes

_OLD files will be saved


* This product does not have any configuration options.

<< System Disk Backup >>


This kit will make functional changes to your system.
Before installing this kit you should make a backup
copy of your system disk. If you do not make a copy
of your system disk you will not be able to restore
your system to a pre-kit installation state.


Do you want to continue? [YES]

Installing this patch kit requires a reboot.


Hewlett Packard strongly recommends that you reboot your
system immediately after installation of this kit. The
images in this kit will not fully take effect until the
system is rebooted. However, if you do not re-boot
immediately after kit installation, the system may become
unstable and may not function as expected.

If you have other nodes in your VMS cluster, they must also
be rebooted in order to make use of the new image(s). If it
is not possible or convenient to reboot the entire cluster
at this time, a rolling re-boot (kit installation and reboot
on one node at a time) may be performed.


Do you want to continue? [YES]

Execution phase starting ...

The following product will be installed to destination:
DEC AXPVMS VMS732_ACRTL V2.0 DISK$ALPHASYS:[VMS$COMMON.]

Portion done: 0%...10%...20%...30%...40%...50%...60%...70%...80%...90%
TST731::_RTA1: 12:29:15 PCSI$MAIN CPU=00:00:39.22 PF=1049 IO=18532 MEM=1088
TST731::_RTA1: 12:29:21 PCSI$MAIN CPU=00:00:39.24 PF=1049 IO=18533 MEM=1088
TST731::_RTA1: 12:29:24 PCSI$MAIN CPU=00:00:39.24 PF=1049 IO=18534 MEM=1088
TST731::_RTA1: 12:29:26 PCSI$MAIN CPU=00:00:39.24 PF=1049 IO=18535 MEM=1088
TST731::_RTA1: 12:29:27 PCSI$MAIN CPU=00:00:39.24 PF=1049 IO=18536 MEM=1088
TST731::_RTA1: 12:46:23 PCSI$MAIN CPU=00:00:39.25 PF=1049 IO=18537 MEM=1088
TST731::_RTA1: 13:09:12 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21015 MEM=1110
TST731::_RTA1: 13:09:13 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21016 MEM=1110
TST731::_RTA1: 13:13:25 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21017 MEM=1110
TST731::_RTA1: 13:14:22 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21018 MEM=1110
TST731::_RTA1: 13:15:28 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21019 MEM=1110
Interrupt

%PCSIUI-W-CONTROLY, Ctrl/Y or Ctrl/C has been detected

* This operation is executing in recovery mode. Therefore, before exiting
* a best effort attempt will be made to restore the files, directories,
* libraries, etc. on your system to their state prior to the start of the
* operation. However, it is possible that execution of installation command
* procedures from the kit may have modified the system environment in ways
* that cannot be reversed automatically. (The software installation utility
* cannot track what product specific procedures do.) For this reason, you
* may want to reconsider your action. To cancel your abort request and
* thereby resume the operation, answer YES to the following question.

Do you want to continue? [YES]

TST731::_RTA1: 13:30:19 PCSI$MAIN CPU=00:00:52.23 PF=1070 IO=21036 MEM=1110
TST731::_RTA1: 13:30:21 PCSI$MAIN CPU=00:00:52.24 PF=1070 IO=21037 MEM=1110
Interrupt

%PCSIUI-W-CONTROLY, Ctrl/Y or Ctrl/C has been detected

* This operation is executing in recovery mode. Therefore, before exiting
* a best effort attempt will be made to restore the files, directories,
* libraries, etc. on your system to their state prior to the start of the
* operation. However, it is possible that execution of installation command
* procedures from the kit may have modified the system environment in ways
* that cannot be reversed automatically. (The software installation utility
* cannot track what product specific procedures do.) For this reason, you
* may want to reconsider your action. To cancel your abort request and
* thereby resume the operation, answer YES to the following question.

Do you want to continue? [YES]
Interrupt
Are you repeating ^Y to abort the remote session on node 11073? N
%PCSIUI-E-INVALKEY, invalid key

Do you want to continue? [YES] no

%PCSIUI-W-CONTROLY, Ctrl/Y or Ctrl/C has been detected

* You have already requested termination of this operation. Termination is
* either in progress or the utility is trying to complete processing of the
* current object before an orderly shutdown can begin. It is recommended
* that you wait for the PRODUCT command to finish its activity by answering
* YES to the following question. However, if the process is hung or you
* want to force image exit now, then answer NO to the following question.

Do you want to continue? [YES] no

%PCSIUI-I-USERABORT, operation terminated by user request


The Alpha server is a very low spec.

$ sh cpu

System: TST731, AlphaServer 400 4/233

CPU ownership sets:
Active 0
Configure 0

CPU state sets:
Potential 0
Autostart 0,1
Powered Down None
Not Present 1
Failover None
$ show mem/phy
System Memory Resources on 14-DEC-2005 13:43:35.82

Physical Memory Usage (pages): Total Free In Use Modified
Main Memory (256.00MB) 32768 7613 24380 775

Write Bitmap (WBM) Memory Summary
Local bitmap count: 0 Local bitmap memory usage (bytes) 0.00
Master bitmap count: 0 Master bitmap memory usage (bytes) 0.00

Of the physical pages in use, 3960 pages are permanently allocated to OpenVMS.
$

$ product show hist
----------------------------------- ----------- ----------- --------------------
PRODUCT KIT TYPE OPERATION DATE AND TIME
----------------------------------- ----------- ----------- --------------------
DEC AXPVMS VMS732_ACRTL V2.0 Patch Install 14-DEC-2005 13:00:26
DEC AXPVMS VMS732_RTPAD V1.0 Patch Install 16-NOV-2005 15:58:38
DEC AXPVMS VMS732_DDTM V1.0 Patch Install 02-NOV-2005 12:17:56
DEC AXPVMS VMS732_MUP V1.0 Patch Install 02-NOV-2005 09:59:27
DEC AXPVMS VMS732_UPDATE V5.0 Patch Install 02-NOV-2005 09:58:17
DEC AXPVMS VMS732_MUP V1.0 Patch Install 31-OCT-2005 16:44:56
DEC AXPVMS VMS732_UAF V1.0 Patch Install 21-OCT-2005 17:26:27
DEC AXPVMS DNVOSIMUP01 V7.3-2 Patch Install 12-OCT-2005 13:13:07
DEC AXPVMS DNVOSIECO01 V7.3-2 Patch Install 12-OCT-2005 13:11:03
DEC AXPVMS VMS732_MQ V3.0 Patch Install 03-OCT-2005 16:08:48
DEC AXPVMS VMS732_JOBCTL V2.0 Patch Install 03-OCT-2005 16:07:05
DEC AXPVMS VMS732_MANAGE V4.0 Patch Install 03-OCT-2005 16:05:42
DEC AXPVMS VMS732_IPC V2.0 Patch Install 03-OCT-2005 15:59:12
DEC AXPVMS VMS732_F11X V4.0 Patch Install 03-OCT-2005 15:57:12
DEC AXPVMS VMS732_SYS V8.0 Patch Install 03-OCT-2005 15:02:34
DEC AXPVMS VMS732_SHADOWING V5.0 Patch Install 05-SEP-2005 16:31:24
DEC AXPVMS VMS732_SYSLOA V3.0 Patch Install 01-SEP-2005 12:50:40
DEC AXPVMS VMS732_LAN V4.0 Patch Install 01-SEP-2005 12:49:10
DEC AXPVMS VMS732_AUDSRV V2.0 Patch Install 12-AUG-2005 12:59:23
DEC AXPVMS VMS732_BACKUP V4.0 Patch Install 12-AUG-2005 12:59:23
DEC AXPVMS VMS732_FIBRE_SCSI V7.0 Patch Install 12-AUG-2005 12:59:23
DEC AXPVMS VMS732_MQ V2.0 Patch Install 12-AUG-2005 12:59:23
DEC AXPVMS VMS732_DRIVER V2.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_LAN V3.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_MANAGE V3.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_PCSI V1.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_SHADOWING V4.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_SYS V7.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_VERIFY V1.0 Patch Install 21-JUL-2005 15:09:03
DEC AXPVMS VMS732_DCL V3.0 Patch Install 21-JUL-2005 14:56:02
DEC AXPVMS VMS732_ACRTL V1.0 Patch Install 21-JUL-2005 14:16:03
DEC AXPVMS VMS732_UPDATE V4.0 Patch Install 21-JUL-2005 09:41:14
DEC AXPVMS VMS732_PCSI V1.0 Patch Install 21-JUL-2005 09:35:41
CPQ AXPVMS CSWB V1.4 Full LP Install 02-APR-2004 14:21:06
CPQ AXPVMS GTK V1.2-10 Full LP Install 02-APR-2004 14:21:06
CPQ AXPVMS OPL V1.0-0A7 Full LP Install 02-APR-2004 14:21:06
DEC AXPVMS TCPIP_ECO V5.4-151 Patch Install 02-APR-2004 11:30:39
DEC AXPVMS VMS732_F11X V1.0 Patch Install 02-APR-2004 11:11:11
DEC AXPVMS VMS732_LAN V1.0 Patch Install 02-APR-2004 10:56:53
DEC AXPVMS VMS732_FIBRE_SCSI V2.0 Patch Install 02-APR-2004 10:46:45
DEC AXPVMS VMS732_SYS V2.0 Patch Install 02-APR-2004 10:42:50
DEC AXPVMS VMS732_DCL V1.0 Patch Install 02-APR-2004 10:33:41
DEC AXPVMS VMS732_RPC V1.0 Patch Install 02-APR-2004 10:05:22
DEC AXPVMS VMS732_GRAPHICS V2.0 Patch Install 02-APR-2004 09:58:39
DEC AXPVMS VMS732_UPDATE V1.0 Patch Install 02-APR-2004 09:50:34
DEC AXPVMS VMS732_PCSI V1.0 Patch Install 02-APR-2004 09:43:15
DEC AXPVMS DECNET_OSI V7.3-2 Full LP Install 02-DEC-2003 10:07:07
CPQ AXPVMS CDSA V2.0-109 Full LP Install 02-DEC-2003 09:49:32
DEC AXPVMS DWMOTIF V1.3-1 Full LP Install 02-DEC-2003 09:49:32
DEC AXPVMS OPENVMS V7.3-2 Platform Install 02-DEC-2003 09:49:32
DEC AXPVMS TCPIP V5.4-15 Full LP Install 02-DEC-2003 09:49:32
DEC AXPVMS VMS V7.3-2 Oper System Install 02-DEC-2003 09:49:32
HP AXPVMS KERBEROS V2.0-6 Full LP Install 02-DEC-2003 09:49:32
----------------------------------- ----------- ----------- --------------------

53 items found
$

Thanks
Kevin Raven

[John Abbott_2 · Accepted solution]

Hi Kevin,

I'm fairly sure I had a similar sounding problem with VMS731_ACRTL, where the solution was to increase (significantly (try x2 x4)) BYTLM for the account applying the update.

From SDA what channels did the product install have open ? (syslib:starlet.olb?)

Kind Regards
John.

[VMS Support]

John,
Thanks for the reply. I have increased bytlm from 64K to 200K and I'm rerunning the install. It has been running now for 25 minutes and is chugging away using librarian.exe ..lots of Direct I/O and CPU being clocked. Will see what happens with the CLI product install session when the librarian sub process exits.

And have a look at channels at the stalled CLI process if it does not complete.

Cheers
Kevin

[VMS Support]

Worked....

After 35 minutes ...The installed finished.

Thanks
Kevin

[VMS Support]

Thanks for the solution.

Now fixed and patch is in.