Subject: MSA 1000 connected to a DS10 & DS15 systems using VMS

[KEVIN Moore]

I have two Open VMS 7.3-2 systems one is a DS10 and the other is a DS15 they are connected to a MSA1000 (active /standby). The DS15 system has 5 disks mounted and the ds10 system has 3 disks mounted. From VMS if I show device /full the DS15 system lists the different paths on each disk, on the DS10 system I don't see any paths listed. Is this by design? Is somthing configured incorrectly? maybe a incorrect controller card in the DS10?
If the MSA1000 gets upgraded to Active/active will the DS10 still see the disks correctly?

[Jon Pinkley]

Kevin,

So we don't have to guess what you mean, can you please paste the output of

$ show device d/mounted/full

from each system into notepad, save as a .txt file and attach to message.

Also, are these two VMS systems in a cluster?

Jon

[KEVIN Moore]

They are not clustered. Here is the device listing for both systems.

[marsh_1]

hi,

the ds10 with v7.3-2 is supported for active/active on the msa1000 read the release notes here :-

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=377751&swItem=co-47228-1&prodNameId=305215&swEnvOID=1094&swLang=8&taskId=135&mode=4&idx=0#prerequisites

which hba's are in the systems ?

[Jon Pinkley]

What do you get on VCAL2 from the following command?

$ show dev pg

[KEVIN Moore]

Here is the output -

VCAL2>show dev pg

Device Device Error
Name Status Count
PGA0: Online 0
PGB0: Online 0
VCAL2>

[Jon Pinkley]

Kevin,

I have no experience with the MSA controllers. But these threads may be helpful.

Openvms and MSA1000 failover

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=970674

MSA1000 on VMS

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=864534

Maybe Uwe will chime in.

Jon

[Hein van den Heuvel]

Did it ever behave differently, or is this something you only now see?

Anything useful from SHWO DEV/MULTI?

Does the DS10 even have multiple paths to the storage? Are there there more than 1 HBA's (KZPSG) to the switch and on to the MSA?
Is the switch (in)correctly ZONED?
Since is is Active/Passive there is only one link on the storage side of the fibre network right?

I would also recommend going Firmware V7+ on the MSA and go active active. I upgraded my MSA and it was easy enough to figure out.

hth,
Hein.

[KEVIN Moore]

Both systems have 2 KGPSA-CA cards in them.

This is something I just noticed recently.

HBAL2>SHOW DEV/MULTI
Device Device Error Current
Name Status Count Paths path
$1$DGA1: (HBAL2) Mounted 1 2/ 2 PGA0.5008-05F3-0006-CDC1
$1$DGA2: (HBAL2) Mounted 1 2/ 2 PGA0.5008-05F3-0006-CDC1
$1$DGA10: (HBAL2) Mounted 1 2/ 2 PGA0.5008-05F3-0006-CDC1
$1$DGA11: (HBAL2) Mounted 1 2/ 2 PGA0.5008-05F3-0006-CDC1
$1$DGA12: (HBAL2) Mounted 1 2/ 2 PGA0.5008-05F3-0006-CDC1
HBAL2>

VCAL2>SHOW DEV/MULTI
%SYSTEM-W-NOSUCHDEV, no such device available
VCAL2>

Does the DS10 even have multiple paths to the storage?
Have not seen mutilple paths.

Are there there more than 1 HBA's (KZPSG) to the switch and on to the MSA?
Each system has 2 cards.

Is the switch (in)correctly ZONED?
No zoning on switch.

Since is is Active/Passive there is only one link on the storage side of the fibre network right?
3 links on each fiber switch - 1 to each system and 1 to the san controller.

[EdgarZamora_1]

The reason you aren't seeing multiple paths on the DS10 disks is because they are only single-pathed currently. You can easily verify this by doing a SHOW DEVICE $1$DGA21:/MULTI (on the DS10). You will get a warning response saying "No such device available".

Do you have multiple HBAs on the DS10? Are they both connected to the MSA (via the switch)? If there are two HBAs then you'll have to do some troubleshooting.

[EdgarZamora_1]

Oops, didn't see your response while I was writing mine. Sorry... more questions instead of answers. Have you checked the two HBAs and made sure they are connected properly to the switch(s)? Is one HBA maybe dead?

Doubt that the MSA is the problem but if you have access to the MSA console can you post the output of SHOW TECH_SUPPORT.

[marsh_1]

hi,

have you set acl's on the msa ? what does portshow on the switch say for the two ports used by the ds10, are the connection lights lit on the hba's and the ports in the switch ?

[R. Verkerk]

Hi,

What is the output of "show tech_support" on the MSA1000. This will show all about the MSA1000. for instance Path's & ACL's (if present) and the active controller etc.

gr,

Robert Verkerk

[Volker Halle]

Kevin,

OpenVMS V7.3-2 includes the FC$SDA SDA extension, so you could look a lot 'deeper' into the FC configuration:

$ ANA/SYS
SDA> FC SET DEV FGA [or FGB]
SDA> FC SHOW ADDRESS_LIST
SDA> SHOW NAME_LIST
SDA> SHOW WTID ! may not be available in V7.3-2
SDA> FC RING

You can get a little help using:

SDA> FC

Compare the results between the DS10 and the DS15.

Volker.

[KEVIN Moore]

Here is the SHOW_TECHSUPPORT on the Top controller.

[KEVIN Moore]

Here is the SHOW_TECHSUPPORT for the Bottom controller.

[marsh_1]

hi,

you should see two connections from each system, the one from the first controller for pga0 shows as profile default , this should be set to openvms, the other controller shows connection pgb0 offline this may be an old record when the hba/switch port was working.

[EdgarZamora_1]

You will need to troubleshoot from your DS10 PGB0 HBA, cabling, switch port, etc. somewhere along that path is where your hardware problem is. This went unnoticed previous to the last reboot of your DS10.