installing tru64 unix on alpha ES40 with raid controller DS-KZPCC

[MahdiRa]

the problem is that when am installing tru64 unix version 4.0f it reaches the xwindows starting step and checkes the hardware the saing it seems that you dont have HDD and get to single user mod shell whil if am tring to install tru64 unix version 5.1B it works ok
Pleas advice
Mahdi

[Ralf Puchner]

Without the exact information about the type of controller (kzpcc is only a generic information) checking the supported option list is not possible.

Why not checking the supported option list from your side before installing 4.0f? This will give you a clue what NHD is necessary and if it supported at all.

e.g. -AC and -CE requires a EV6 alpha, PK4 installed and NHD3. Installation is well documentation within the controller information giving the steps and software levels, firmware revisions, patch installing rule etc.

[MahdiRa]

I see that this Raid controler is supporting V4.0f but with NHD3 kit but what i did is creating two logical devices from the RAID controler BIOS on is raid 1 contains two disks and one raid 5 contains three disks and i could see the two devices on the console from the >>>show dev
but when am booting from cdrom to install i stoped at the point after starting the Xwindow and starting to check the hardware
i did download the NHD3 kit from HP site but from the read me file it was operating system kit, but still i dont have operating system i want to install it on the logical devices i did creat
pleas advice
Mahdi

[Ralf Puchner]

so the logic is within your question. A blank 4.0f cdrom does not support the controller because NHD3 is required.

So the only chance is to install on a local disk and move the system to another disk after patching the installation to nhd3 and pk 4. Or to built a boot-cd with patches 4.0f

[MahdiRa]

i did trry to do that in the way of butting one hdd on the additional HDD-shelve that came with server and connect this shelve to scsi card thats alrady i had on my stok but i face the same problem.

[Ralf Puchner]

Please read my answer again, without nhd3 and the required firmware/patch installation steps (written in detail on the option list/controller info page) it is useless to install 4.0f on the other controller.

Read the requirements and installation instruction and after 4.0f is booting fine on local disk and recognizes the other controller transfer the system to the disks on the kzpcc. Period.

[MahdiRa]

dear all....,,,
i did remove the Raid controller and install just the new scsi card with the HDDs
but i face the same problem,, the HND3 is for combatapility between Raid controller and V4.0f

[Michael Schulte zur Sur]

Hi,

did you leave the controller in during the install? Otherwise it would not be recognized.

hth,

Michael

[MahdiRa]

I phisicaly remove it

[Ralf Puchner]

Mahdi,

please go exactly through the documented installation steps and be sure you met the requirements. Within your answers there is no indication what you have done and in what order you have made.

If you met the requirements (firmware etc., if NHD3 installation was properly done, if patchkit was installed etc.) there should be no problem.

I've missing also the exact type of controller model as written within my first posting..

[Michael Schulte zur Sur]

Hi Mahdi,

please describe the procedure how you tried to install it.

thanks,

Michael

[MahdiRa]

i started as follows
1- tried to install tru64 version 4.0f. failed to do.
2- tried to install tru64 version 5.1B. succeeded
3- removed the raid controller \
installed SCSI card
4- connect the disks cage to the new SCSI controller
5- tried to install tru64 version 4.0f.
failed to do
6- went to the following site
http://h30097.www3.hp.com/docs/nhd/NHD3/TITLE.HTM
and follow the procedure of creating ISO-CD but i face problems after building the links in step 11,12 on chapter 3 section 3
and it is the same problem as before

[Ralf Puchner]

Mahdi,

I'm missing all the steps described within the card-installation instruction (checking firmware and update to minim req. version, nhd3 installation, patchkit check and installation). Have you tested to install 4.0f to a disk connected to a supported controller (out of the box), this will always work, then install nhd3 and patchkit as described.

Why are you playing around installing the controller without NHD3 support, and what exact version of the controller do you have (firmware, model etc.)

We are lost in a circle, without reading the installation instruction and without a valid installation with nhd3 there is no reason why using the controller!

[MahdiRa]

***the FWV 6.6-19 so there is no beter or no need to update.

"Have you tested to install 4.0f to a disk connected to a supported controller (out of the box"

***yes and i face the same problem

"Why are you playing around installing the controller without NHD3 support, and what exact version of the controller do you have (firmware, model etc."

***I did tried but i face the same problem
*** Raid information:
model: PM3755V2B
serial: 12-102751

[Ralf Puchner]

"Have you tested to install 4.0f to a disk connected to a supported controller (out of the box"

***yes and i face the same problem
no this is not possible, if all hardware is on the supported option list it will work - believe. So it is time to call HP support.

***I did tried but i face the same problem
4.0f will work on and with every hardware listed in the supported option list of Tru64 4.0f. Period.

*** Raid information:
*** model: PM3755V2B *** serial: 12-102751
with that kind of model number I can not find anything. Why not giving the id requested kzpcc-??

[MahdiRa]

hi
at the end i succeeded to install tru64 V4.0f on ES40 but am facing a lote of problems in drivers i have no network cards defained in the same time i have no driver for my VGA installed
pleas advice if that is usual and i have to get and install the drivers manualy
Mahdi

[Ralf Puchner]

Mahdi,

time to check the same source for installation instruction of the other components as with your controller.

This is not a pc where playing around will lead to any result. Check the supported option list, follow the instruction of the description of each component matching the configuration and it will work. If it is not supported it will fail sooner or later.

We have spent a lot of time to help you giving always the same information again and again but it seems pointers are useless without reading it.

[MahdiRa]

hi all
for the network cards i have.. do i have to use the same procedure i did for the Raid controller or i have to use different procedure, because i fined that i have to return to NHD3 for my network cards, and how could i fined the name of the kit for the network cards "DE602"
Mahdi

[Ralf Puchner · Accepted solution]

again: have a look into the supported option list.

If you will not read it - good luck.

[MahdiRa]

Hi
thx a lote at the end i did it
Mahdi