network card LEDs

[Luigi_13]

I installed in a brand new DS25 the Tru64Unix 5.1b + patch kit 1. There are 2 net card: 10/100 and 10/100/1000. In the 10/100/1000 LEDs changes colors properly depending on the connection speed at the console level, but when the system boots the LEDs on the card turns OFF completely, not displaying any connectivity status and any activity status.

Where can i find the problem or how i can troubleshute this ?

[Ralf Puchner]

the broadcom card requires 5.1B and NHD 5 cdrom with actual patchkit.

I've seen the same sympthoms if system revisions doesn't match the requirements.

[Luigi_13]

Thank You Ralph, can You be more clear, I am not a big specialist.

What is the cdrom NHD 5 ?
What You mean 'the system revision does not match the requirements' ?

[Michael Schulte zur Sur · Accepted solution]

Hi Luigi,

new hardware is not allways supported by the base os release. In that case you have to install the nhd=new hardware delivery.
It is on a cd.
For documention look here:
http://h30097.www3.hp.com/docs/nhd/

Michael

[Luigi_13]

I installed the NHD 7 patch kit on a running 5.1b system, but the problem persist (LEDs on the network card doesn't work).

The communication appens properly, but any LED activiti can be seen. Wath I can do more?

[Michael Schulte zur Sur]

Well,

if communications work fine, ther is still the slight chance, that the leds are broke.
How is the configuration now?
Does netstat -I"nic" -s show any errors?

Michael

[Ralf Puchner]

Luigi,

I've seen this behaviour on other machines if OS and NHD is not properly configured. Please reinstall from scratch installing OS, NHD and patchkit in the correct order.

[Luigi_13]

Hi Michael,

The hardware is OK, in fact, at the console prompt, before booting the OS, the LEDs are ok. Only when the OS boots, when the network sevices starts the LEDs turns off compltely.

The last chance now is to reload the OS and NHD + patches from scratch, but i would like to now what is appening....

[Luigi_13]

Hi Ralf,

I don't have any other choice, but I am not sure that the problem will come solved after reinstalling the OS if we don't now the origin of that, i could do the same mistake, if there is one.

The best question in my mind is: since at the console prompt LEDs are ok (so negotiation is already appened, speed and duplex already set, how any software part of the OS can affect the LED behaviour ? I was thinking that the LED behaviour does not depend of the higher level (OS) but only at the phisical level, very close to the hardware of the network card.

I hope we will find some indication. There is any channel in HP thath can scale the problem ?

Thanks to all of You.

[Ralf Puchner]

If you will prevent a mistake open a call within the HP support center and lets guide you through the setup.

I don't understand why you installed the system without the knowledge what software and installation instruction must be used. Why not inform you before starting installation?

The card will be reinitialized during driver startup within the boot process. The card is up and running in console mode because it must be ready for network booting.

A reinstall of unix with the correct order and software fixed the problem on serveral customer sites!


Btw. a "brand new" alpha system comes factory installed and works out of the box! Reinstall is not necessary in this case.