Fatal Exception 0E when using CD-RW 8230

[CA868271]

Thanks in advance for your help.

I have been using an HP 8230e (extrenal CD burner) for a couple years now. With the last few months, it has started giving me this error after making one disc copy and I tell it to make another one.

Fatal excpetion 0E 0028:C003C240 in VXD IOS(01) + 00000B70.

After pressing any key to contine, I get this (abbreviated version):

Exception 0E 0028:C148CF1D in VXD CDVSD(01) + 00001CDD. Called from 0028:C148C0A5 in VXD CDVSD(01) 0000E65.

I always have to turn off the machine. It can't recover once these blue screens have appeared.

Side note: when burning CDs, I disable my Norton Anti-Virus' System Realtime Protection, because I had crashing (blue screen) problems with that in the past.

Any idea what might be causing this new round of blue screens?

FYI, I am on a Dell PIII 677MHz, 128MB RAM and W98 2nd Edition.

Thanks again!

P.S> This thread has been moved from Archival Products to Optical Jukeboxes & Drives - HP Forums Moderator

[CA857632]

Try disabling Digital Audio Playback in the properties of both your cdrom and the writer (Device Mgr). Do you have an Intel chipset, by chance?