Mine is still bad ive been everywhere trying to find a way to fix it. So i gave in and bought a new dvd burner NOT HP of course cause like i said previously, the support guy on the phone talked to me ,I sent them an e-mail, no response, a month later i sent another, no response, a week after that i sent another e-mail, one week later i get an email back saying "oh yer warranty ran out three weeks ago" I phoned them up right away and told them about the previous e-mails and on the phone said ya this is the first e-mail we recieved from you, and sorry but your out of warrant we cant help you he even said he couldnt disguss it on the phone with me cause i had no warranty. Ya way to stand behind yer product Hewlett Packers, as i like to call em. Ya but i still have mine let me know if you guys solve your delemas? Oh ya the door on mine doesnt open either and the light in the front just blinks to. Good luck guys, hope its better then mine!
